Recent content by MattG@DISH

  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
  1. MattG@DISH

    DISH is making life easier for RV'ers changing locals!

    Will you please PM me your phone number and 4 digit PIN so I can review your account?
  2. MattG@DISH

    DISH is making life easier for RV'ers changing locals!

    Always good seeing my SatGuys! I'm around but about to head out for the evening. I'll check on this again tomorrow
  3. MattG@DISH

    DISH is making life easier for RV'ers changing locals!

    I have seen that a few times (supporting off site teams). I am having them submit feedback on this and do have the right eyes on this
  4. MattG@DISH

    DISH is making life easier for RV'ers changing locals!

    We do allow RV customers to change their address now but it must be a Dish Outdoors only account and tagged as such. Hybrid (service at home along with an Outdoor receiver) will still require getting with an agent to update the address
  5. MattG@DISH

    Can no longer watch shows DVR'd on our 2nd Hopper and vice versa

    Yes, this is also a known issue. Only seems to impact the website. Try seeing if the correct content shows through the app. dany.com: incorrect dvr content displayed; recordings not set by the customer
  6. MattG@DISH

    Can no longer watch shows DVR'd on our 2nd Hopper and vice versa

    Hi all! Just wanted to chime in and let everyone know that this is indeed a known issue and we do not have a workaround other than to watch at the Hopper where the event was recorded at. We apologize for any trouble that this may cause and do hope that this can be resolved soon for our...
  7. MattG@DISH

    hopper w/sling data usage.

    If you go to DVR > My Rentals, do events show in here? The Hopper would only use a very very small amount of data to send us an update on the overall system health beside On Demand/Netflix.
  8. MattG@DISH

    Dish Anywhere pixelating

    If this is on an Android device this is a known issue which will be corrected shortly
  9. MattG@DISH

    Dish Anywhere URL list?

    FYI all Due to NBCUniversal ending support of their live stream distribution player, the live streams listed below will be removed from DISH Anywhere effective 11/30/17. They can still stream content from these channels using their MyDISH username and password on the following websites...
  10. MattG@DISH

    HBO $10 "deal"?

    HBO is normally $15 and we cannot guarantee the promo will be available if you drop it and wish to add it again in the future
  11. MattG@DISH

    How to make an auto tune timer on the Joey with a Hopper 3?

    I just tested this and was able to create a manual autotune timer for 1 day (the days did not work so you would need separate timers). When in the Timers tab press RED on the remote or the Options button. I just tested this on a Joey 2 using a 52.0 remote
  12. MattG@DISH

    How to make an auto tune timer on the Joey with a Hopper 3?

    Create a manual timer in that case. DVR > Timers > options > create a timer
  13. MattG@DISH

    How to make an auto tune timer on the Joey with a Hopper 3?

    Go to the future show > select > record series > change type from DVR to AUTOTUNE. Do this at the Joey You can change the frequency as needed as well
  14. MattG@DISH

    annoyed tv changed by itself again

    Boba is correct that you and a neighbor are likely on the same remote address. Take TV2 remote to TV1, where the receiver is. Press SYSTEM INFO on the front of the receiver take TV2 remote Press and hold SAT until all lights flash Press a number (other than what the secondary remote address...
  15. MattG@DISH

    hopper 3 joeys

    Joey 2.0, Wireless Joey and 4k Joey work with the H3. Joey 1.0 and Super Joey do not
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