Recent content by mountnbykr

Sounds good I'll just let the tech do it. Thanks for the quick reply.

Hi, I have my DirecTV install scheduled for tomorrow. I'm getting an HD DVR and another HD receiver with the multi-room DVR setup. My house originally was only wired with 2 coax outlets. The first outlet is being used for Comcast broadband. The previous owner added 2 more outlets by splitting...

Although no description of what is in each version, this site lists the current and previous software versions: Tech : Current Software

My 722k has been freezing up then rebooting while watching recorded programs. It's happened about 5 times in the last 2 days. I checked and I have L655. I've tried unplugging it and plugging it back in, and also tried doing a check switch. Still freezes up and reboots.

It turns out the issue also occurs when I'm not recording. I called up Tech Support and they're shipping me a replacement.

Satellite.

I upgraded to a 722k a few weeks ago and have been having issues with audio dropping out. This happens when I'm in the middle of recording a show (or two) and I begin playback of something else. Every 5-10 seconds the audio will cut out briefly. I've also noticed it while transferring a program...

I just upgraded from a 622 to 722k and noticed that the text in the guide looks sharper. Haven't noticed any PQ difference while watching shows.

I have a 722k on order to replace my 622. Is it possible to use the 2 way remote to transfer my timers from my 622 to the 722k? Thanks!

I have one receiver (vip 622) on my account. Should I be charged the $7 leased receiver fee? I chatted with support and they said that I get charged that because I have an HD DVR. Thanks!

I did the rebate last year using my online bills. I got a letter stating that I had to submit the original bill to quality for the rebate. I called them and told them I only had access to my online statement and they said they'd mail the check right away. I received it within a week.

I've experienced the same issue on my 622. I've noticed it on 129 even though my signal strength is stronger than it used to be (it's around 55). And I've experienced it while watching recorded programs.

thanks! count me in

I've been having the problem with losing the 129 signal for several weeks now. I'm in Tucson, AZ. I spoke with tech support online and they told me to check all my connections from the dish to the receiver. I'll have to contact them again...I guess the best that could be done is see if the dish...

My 622 works well with Vonage, including caller ID and ordering PPV. I have Vonage set to the high bandwidth setting, so I didn't need to use the *99 (which switches it to high bandwidth on a per-call basis).