Recent content by rvtechnician

Yeah, upgrades to an old pc are often not good. The difference is.....I decide not to upgrade my old pc's and have also declined an upgrade on my Apple AirPort Extreme which doesn't work. It was simple. Just roll back the update and go on with your day. The Hopper is different. You get the...

Since our last software upgrade (S419 NACB) we have been having a number of problems. Our Hopper installed 3/12 has been extremely slow and freezes often. Intermittently, it can take 10 seconds to change channels. Pressing the apps button freezes the unit completely. Downloading on demand...

So, what are the options as a subscriber. Im only about 4 months into my 24 month commitment. I feel Dish is not living up to their end of the contract. I too, live in the Columbus, Ohio area. 10 TV is off today. Big 10 is temporary, and of course AMC. These channels and Dish say to email and/or...

I don't know if the Hopper has caused other issues, but we are now into week 3 of a lot of Internet connectivity and speed issues that we did not have prior to the Hopper connection. Our ISP has been out twice and cannot seem to find a problem. We have disconnected the Hopper and it is better...

After the initial switching on/off with it on a separate network, it smoothed out has been stable for the past few days. Our conclusion: security cannot be on for the Hopper. It has to be on an unsecured network to have internet or it causes problems. Once it was off our primary network, the...

A little more information: This is all my secretary's (wife) department. Yesterday she decided to create a separate network. She set our router back to factory defaults. Manually input all the IP's of everything. Set the Hopper up by itself on the separate network with no security. The result...

Nextgenaccess in Delaware, Ohio is the ISP. I don't understand it well enough to explain and they don't give enough information to understand it either. They call it wireless broadband Internet. We have a small dish style antenna ( it's not satellite) on our roof top which receives the signal...

We've been through a number of routers and finally after several years of other issues, we have an Apple Airport extreme which actually works very well. There are 10 other IP's in play in this network that all work fine. The previously connected Direct TV recover worked fine as well. If it's a...

Would an HIC be of any help with this system since this isn't working? The tech that was here today said he has not installed an HIC yet, but he said there are problems with it too.He didn't seem to know whether that would help.

Tech came today to check this issue. He installed a wireless USB dongle. There was no improvement. Still toggles internet on/off. He then called in and talked with the trainer for the Hopper system. After a 10 minute conversation, they decided to replace the Hopper. After the new Hopper install...

I'm really wondering about the Hopper. We've had a number of things not actually be there as the manual shows. I just had this happen again......there is no resume for a recorded show that we started to watch and then stopped. The start/ resume is just not there. This has happened multiple...

Okay, tried that. Assigned a different ip never used and manually input the MAC address. Connection failed within 15 seconds. Same thing.....toggles connected/ not connected. I think we're down to waiting for a service call. I'm now convinced it may be a bad Hopper.

Talked with Apple support. They asked if the Hopper is considered a router itself. I told him I don't think so, but I'm not certain. He said if it is a router, it needs to be connected completely different and have a different set up. If it's not a router, then the Hopper is bad. He said the...

The Apple AirPort Extreme has the capability to easily see the ip addresses for every device. The Hopper is choosing the ip that was being used by the DirectTV DVR which is now disconnected. We tried disconnecting the Hopper Ethernet and then reconnecting which resulted in it changing ip's...

More mis- information from me: I must have been confused about the settings from "wired"to " wifi". I connected the Direct TV DVR back with the same Ethernet cable and checked the settings there. The settings appear to be the same as the Hopper settings. The Direct TV DVR connection works fine...