Recent content by scollins29835

Ok , I put the Hopper and Joeys in Standby. When I came into the office this morning there was programming on all three TV's. I have the hopper connected to a broadband connection and the Hopper shows connectivity but the Joey's don't. Is this also a software issue?

Everything is in standby and I'm leaving for awhile. Thanks for all your help. I will update you with any changes

Im showing software AHF1 Client ID1 - BFD1

any idea of how long this may take

I don't think the joeys got the software.How can I force them to take a download?

I am ahead of you on that tried it still nothing. If it wasn't getting the Moca signal you would think the hopper could not see the joeys.( Just thinking)

I have not changed anything as far as the node and tap. Everthing is the same. I even replaced the node then the tap to see if that would make a differance no change

When the joeys are off the hopper does not detect them. When you turn the joeys you get a message saying they are trying to find a Hopper to link to. (message number 1303) I think. Im not at the office now. The hopper will show the two joeys as unlinked when you push select they do not link

Sparc you are correct I do not have any unused ports. And I have already actvated a previous system with no issue. But for some reason I cannot get the Hopper to link these two joeys. I have confirmed that they are attached to the same account and as I said before the Hopper activated without...

Yes I can see the Joeys there they are showing unlinked

There are two Joeys in the system I have tried the resets. I have fully rebooted the Hopper then plugging the joeys back in still nothing.

No I haven't left it on all night. Replaced node and tap.Hopper sees the Joeys and Joeys see the hopper and each other but they will not link. I have even had them send another hit to the system still nothing. Hopper has programming but nothing with Joey's

Yes I am using RG6. I have one client line coming off the Node and the other off the tap to the joeys. I have already activated one unit on this same setup but for some reason these two joeys will not activate and Link. Hopper has programming

Through the client line from the node and one from the client line coming off the tap. I have already activated one system from the same setup but for some reason these two joeys won't activate and link

Joeys won't link I have a Hopper Joey system that I installed in our showroom the Hopper is activated and has programming. I cannot get the Joeys to activate and link. Any suggestions?