Recent content by SLing211

Thanks for the reply. Usually the order of the phone calls went CSR, Account Specialist, Than Supervisor. At no point did I feel no anyone was rude or unhelpful, on the contrary I often felt the people I talked to really wanted to help but just couldn't. The odd part of this whole thing to me is...

A brief update, I called back this morning and was told the absolute earliest someone could come out was Tuesday the 2nd. At 1:00PM today a Field Service Manager called me and said he was on his way and would be there within the hour. The Field Service Manager arrived, very nice guy by the way...

Thanks for the help. I do not see anyone on line right now. I guess I will keep checking back.

Thank you for the welcome message. Glad to be here. Could you please tell me who the DIRT members are so I can contact them? I am having trouble locating one of them. Thanks.

Thanks, I will try that.

First off let me say this site is great. Used tons of the information here over the years. I have been a basically happy Direct customer for 16 years. Decided to try Dish for two reasons, first was lower my bill by $20 a month, second was the Hopper. Here is a summary of my effort to switch...