Problem with Dish 311

You have a short on the cabling somewhere. Check to make sure the connector doesnt have any braiding from the jacket touching the center. If they both did it then its a pretty sure sign something is amiss with your cabling/lnbs.

First, are there any other receivers in your system and (if there are) are they working properly? If you are getting X when you run the check switch the receiver is somehow not receiving any satellites. Did your previous receiver have the same problem? In trying to troubleshoot your system you need to look over everything. Start at the receiver and check the cable. Follow the cable out to the dish looking for any signs of breakage or other problems. If there are any connections, check those as well. Lastly, the dish could be out of alignment. Have you have any recent high winds or other severe weather? If the dish moved even an inch, you lose your satellites and it will still look as if is it pointed correctly. It could be that your installer never tightened all the bolts on the dish to withstand high winds. With your 311 showing X, I suspect that something else in the system is the cause. It has been my experience that receivers are usually not the problem. Hope this helps!

No problem. Ive seen it many times.