Directv2PC stopped working

F

firecaptain

Member

Original poster

Oct 22, 2009

9

0

Memphis

• Nov 28, 2009

• #1

The title says it all. I had Directv2PC running for over a month now, streaming over my network. It was working flawlessly.

I tried to watch a program today and I keep getting this error message -

DIRECTV2PC cannot connect to the receiver. The protected content cannot be played back at this time.

Click to expand...

Mind you it says this AFTER I click on a program in the playlist. Clearly it's connected to the receiver since it is pulling up my playlist.

I redownloaded the advisor and d2pc. unistalled both and clean installed. Problem is not resolved.

On the advisor I get all yellows and greens just as I did before. I haven't done any hardware or software changes since 4 days ago when d2pc was working.

Anyone have any ideas?

 

Last edited: Nov 28, 2009

cfb

SatelliteGuys Pro

Apr 10, 2009

1,492

1

California

• Nov 28, 2009

• #2

Yep, same thing happened to me not that long ago.

Mcafee incorrectly identified several of directv2pc's codecs as containing a trojan horse. I found that out when I removed and reinstalled the directv2pc software and mcafee popped up and reported the quarantine.

I removed mcafee, reinstalled the direcvtv2pc software, and installed microsofts security essentials instead of mcafee. Besides being free, it had no incorrect problems with directv2pc.

 

F

firecaptain

Member

Original poster

Oct 22, 2009

9

0

Memphis

• Nov 28, 2009

• #3

I'm running Windows Security Essentials. No problems there.

I rebooted AGAIN and viola! it's working.

I think the software update is what hosed it at first, but now I have it working again.

 

cfb

SatelliteGuys Pro

Apr 10, 2009

1,492

1

California

• Nov 29, 2009

• #4

Cool. Besides the problem I had with antivirus, sometimes installing other cyberlink products like powerdvd after you've installed directv2pc can cause some issues.

Which if thats the case, the next time you run powerdvd or whatever other cyberlink product that uses different versions of the same codec that directv uses in their product, it might stop working again but again a reboot will fix it.

 

stonecold

SatelliteGuys Pro

Sep 23, 2004

3,487

0

Directv La La Land

• Nov 29, 2009

• #5

I found form personal experience that a reboot on the computers end is all that needed 90 percent of the time.

 

F

firecaptain

Member

Original poster

Oct 22, 2009

9

0

Memphis

• Dec 1, 2009

• #6

That's the problem though - this wasn't the first reboot.

I had rebooted several times throughout the process to no avail.


side note: today, D2PC is working except for sound. after 2 reboots, no sound. All other system sounds are operational, but no sound for D2PC.

stonecold said:

I found form personal experience that a reboot on the computers end is all that needed 90 percent of the time.

Click to expand...

 

cfb

SatelliteGuys Pro

Apr 10, 2009

1,492

1

California

• Dec 1, 2009

• #7

Check in control panel under sound to see what audio devices you have. If you see a digital audio or spdif device and you're not using it to connect your pc to a receiver, disable it. See if that does it.

 

F

firecaptain

Member

Original poster

Oct 22, 2009

9

0

Memphis

• Dec 4, 2009

• #8

And now, after being away from my computer and having the computer off for 3 days, VIOLA! it's working again.

*pounding head on desk*