Dish retention dept?

Z

zwildcats

SatelliteGuys Family

Original poster

Sep 18, 2006

38

0

• Jul 25, 2007

• #1

I've been a Dish customer for nine years. I'd like to get an HD/DVR receiver. Do you guys have any experiences with Dish upgrades? Ideally, I'd like the receiver free with maybe six months free HD programming. Does Dish have a customer retention department like D*?

 

Last edited: Jul 26, 2007

MikeD-C05

Pub Member / Supporter

Pub Member / Supporter

Nov 25, 2003

32,990

31,040

Nederland , Texas

• Jul 26, 2007

• #2

JUSt call DISH and ask them what you are eligible for in the way of upgrades. IF you are eligible and you get hd for the first time then you should get a discount on hd for the first 6 - 12 months.

 

Claude Greiner

SatelliteGuys Master

Supporting Founder

Sep 8, 2003

13,213

3,776

Detroit - The Paris of the Midwest

• Jul 26, 2007

• #3

They are not going to give you the receiver For FREE and the programming for FREE for 6 months.

Standard promotion is $149 for the 622 and then $10 off for 6 months.

 

DishDave

Supporting Founder

Supporting Founder

Sep 16, 2003

898

9

• Jul 26, 2007

• #4

Claude Greiner said:

They are not going to give you the receiver For FREE and the programming for FREE for 6 months.

Standard promotion is $149 for the 622 and then $10 off for 6 months.

Click to expand...

They never make deals ? Maybe say you are thinking of switching to DTV

 

T

txranger

Active SatelliteGuys Member

Jun 15, 2007

16

0

• Jul 27, 2007

• #5

They don't make deals. I wrote CEO yesterday explaining my disapproval of how new customer can get a VIP622 for free and a existing customer is costs either 49 or 99, depending on if you get installaion. I got a call basically reading from the website for the dish it up promotion and trying to explain to me no difference in what a new customer is getting and a existing customer upgrading. I wrote back to CEO explaining this and that I was going to FIOS TV in the next months when my subdivision is cabled

 

Jim5506

SatelliteGuys Master

Pub Member / Supporter

Lifetime Supporter

Oct 19, 2004

8,129

3,479

Slaton, Texas

• Jul 27, 2007

• #6

You got your sweet deal when you fisrt signed up with Dish. If they kept giving stuff away to current customers they would go out of business. DishNetwork is a business, not Uncle Sam who robs from the few to give to the many.

 

DishDave

Supporting Founder

Supporting Founder

Sep 16, 2003

898

9

• Jul 28, 2007

• #7

Jim5506 said:

You got your sweet deal when you fisrt signed up with Dish. If they kept giving stuff away to current customers they would go out of business. DishNetwork is a business, not Uncle Sam who robs from the few to give to the many.

Click to expand...

Not all of us got sweet deals when we signed up. Been with Dish since 1996 I have paid for all of my equip. Except for 1 942 which was a $249.99 Boat Anchor now.