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On a related topic, does anyone know what the ringer equivalence number (REN) for a Hopper is? I'm having trouble with my Ooma system - the house phones only ring once (the wireless Ooma HD2 keeps ringing). I have 3.9 RENs hooked up plus two Hoppers.

All 4 of our Joeys have been sloooow since the new software. It's getting really old.

There has been a lot of discussion here about the lack of Dolby Digital output on the HWS Netflix app, but I'm not sure anyone has mentioned volume issues. We find that we have to turn up the volume on our AVR (which is being fed by optical digital from the Hopper) to ridiculously high levels...

Yes, that happens on ours, too. Very annoying. I guess the workaround is to shut off the cursor.

Sorry, Scott, I still don't completely understand on the FF/Rewind: How do you toggle between 4x/15x/60x/300x speeds if you press and hold? Or can you?

With the current remote, you push the FF or REV buttons multiple times to speed up the forward or reverse in increments. Can you do this with the new remotes?

A few questions: 1. How do you fast-forward/reverse? 2. How much will it cost? 3. Will the old remotes work with the new UI?

I've had a couple of different things happen, both on HWS's. On one, we were watching Netflix, and got a phone call. I paused the show to answer the phone, and when I pushed play later, there was a cursor on-screen where the CallerID would usually be (CallerID didn't come on with Netflix...

Hallmark Movies & Mysteries

I couldn't agree more.........wait, what did you just say?

4K Joey????

Kansas City. Near as I can tell this started about 4 weeks ago. Sometimes it works fine, other times the show is corrupted. It must have something to do with how the recording is copied from the PTAT partition to the user partition. I think this receiver is still on 338 software, but I need...

They are all satellite timers.

We have quite a few timers set for "Big 4" network shows that are recorded on PTAT (HWS). Lately, we are finding that the "saved" shows in "My Recordings" are corrupted with macroblocking and audio drop-outs every second or so, all the way through. If we watch the shows as saved in PTAT, they...

Are you a pothead, Fokker? :p

During my upgrade from Hoppers to HWS's, the tech didn't know that you could backup your timers, favorites, and settings on the remotes! Glad I mentioned it - he was amazed. BTW, he was otherwise a very good tech. Brad

Make sure you ask for a Hopper with Sling if you want that capability. I used to have a regular hopper with a Sling Adaptor, and the HWS works better (and it has additional benefits like transfers to iOS and Android (soon!) devices. Faster, too. Brad

S324 is out there somewhere, but most haven't gotten it. I think that if it were a viable version, they would have loaded it in a new installation, but I got S316.

Happy to report that my new HWS's optical output is working fine (on S316). BTW, the installer hadn't heard of this issue, nor was he aware that you could back up timers and favorites on the remotes before installing new receivers! Otherwise, he was a great installer - had no trouble with my...

I'm transferring recordings to EHDs as I get ready for my HWS upgrades on Friday. I'm having this same issue - can't see all the recordings in the "transfer screen."

comfortably_numb, is there any sound delay on the optical output with your converter? I'm upgrading (?) to two HWS's from two regular Hoppers on Friday. One won't be an issue, but the other could be. I don't know what would annoy me more - no sound or delayed sound! Brad

Great! Thanks, everyone! Brad

Title says it all. My sling adaptor has failed (won't work on either of my Hoppers). Anyone gotten one replaced under the protection plan? Brad Posted Via The SatelliteGuys Reader App!

This is really getting annoying.......how many software updates have we gone through with this problem remaining since day 1? Seems like this one would be easy to fix, but I guess not!

:welcome shaun - glad you finally came out of the closet!