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Can someone tell me a reason other than DTV doesn't want you to have move than on genie box?

I just received another new Genie HR-44-700 today and I still have the same problem changing the channel from the remote # pad. It can take up to 4 or 5 time of entering the channel # from the key pad on the remote to get the channel to change. This is the second new box with the same problem...

My HR23-700 just died and DTV is sending a replacement. I asked if the replacement would be the same model or newer and all they said was you will get a comparable unit. The HR23 has a 500 gig drive and I don't want any thing less. Do I have any recourse if they send a HR21 or HR22 with a...

Will a HR20-700 work with Whole-home DVR service (Not DECA)? The whole-home does not show up in the setup like it does on the HR21 and HR23.

Sorry posted in wrong place.

Will a HR20-700 work with the SWM8 system? I have a friend that is giving me a brand new HR20-700 and I need to know if it will work with my setup. I have a HR21-700 and a HR23-700 on the system now.

I have been getting on occasion a 771 error message ever since the digital transition on just the local HD (4) network channels. It comes and goes. It is not just me but other people I have asked. Signal strength is in the 90's and the sky is clear. I have had 3 levels of techs come out and none...