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Every Hisense TV that I have hooked a Hopper up to has a small problem. The DISH remote will turn the TV on and off and adjust volume, but when you first turn it on there is a screen shot that the DISH remote will not remove. You have to use the Hisense remote to get it off of the screen. Have...

My 922 was acting weird last night in that it was slow reacting to skip-forward, etc. This morning I turned it on and all my DVR recordings were gone and all my timers as well. I wondered if there was a new software download last night that caused this or was it just my unit?

I have a customer who I installed for last week who claims that his DVR is changing its priority on its own. He sets it to record his shows on #1 and when he gets up in the morning, it has changed all his shows to #2. Does anyone have any idea what might be causing this or if he just has a...

I was stopped by a total stranger again today in a parking lot. He saw the DISH sign on my truck and stopped me to tell me that he had been a long-time DISH user and recently switched to Direct TV. He told me that they lied to him about several things in order to get him to switch and he now...

Does anyone have access to remote codes for some of the off-brand TV's that would work for a DISH remote? There are some brands not listed in their manuals.:)

I am a DISH dealer and installer. I have run into my first problem with MAC equipment. I have a customer with MAC's and he wants to chat with i-Chat to family members. It seems that WildBlue will not allow him to chat through the i-Chat program. Is there a way around this problem or am I going...

What happened to the TEN channel? Is it off the air for good or did it just move somewhere? Did anybody else notice this?

Has anyone had a problem with the caller ID NOT working on 622's? I have installed several but two of them have the problem. The ID function worked perfectly on the older receivers with the same lines. One of them will ID but only after the phone rings 4 times, which is when the answering...

Does anyone have any ideas for help? I tried to help a friend tune in a FTA system recently. We were able to get a strong signal on several sats but could never get ansy "signal quality" so no picture. The tape that came with it said that we were to tune in on AMC4. Is that the best one for a...