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As a installer, I see the receivers are in our shop now, but the training and customer education has been more than lacking, to say the least. Reminds me of the 922 roll-out, that came and went with the same 6 receivers on my van to this day. I have not had one customer say, "can't wait for that...

I am a dish tech. In my hometown, the cable service just stopped service to our most local news channel in Lafayette, IN. Everyone wants this news channel, but cable is not supplying it, and dish does not provide to our county (though if you are in a surrounding county, they will). What should I...

I am a DNS tech, and have a potential customer that has a bar business (and they have a personal account for over 10 years). They are asking the following questions: 1) do the new customer promotions apply to businesses? 2) What are the prices for 120, 200, and 250 packages. 3) price of...

I have a VIP622 receiver with IR remote on #1 TV, IR/UHF on TV#2. I spend considerable time in the garage, that is mirrored from TV#2. What are the options to be able to change channels outside in a detached garage? My current IR remote does not work outside the house.

After reading several posts in this forum, I am questioning whether my installation was done correctly. I originally had dish 500, sats 110 and 119. When I upgraded to HD (VIP622), the tech was unable to get a signal for 129, due to a wooded area next to my house. He came back later, and...