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I had purchased the Extra Innings package this season. This past week our area experienced a severe electrical storm and some of my equipment was affected. Long story short my Joey was burned out and a replacement was sent by Dish. When I attempted to connect it the wizzard would not come up...

Four months ago I connected my Samsung flat panel LCD 720p TV to an existing H20-100 via an HDMI connection. Up until yesterday it performed perfectly when I turned the set on to a blank screen and the following message (this mode not supported) I swapped the TV (Samsung) to another room where...

Currently I have a 3LNB dish mounted to the framing on the side of my roof as pictured below. When I upgrade to the 5LNB larger dish will this type of support bear the weight of the dish (notice only 3 of the lags are being used on the current mount). In any case the line of sight is not a...

Later today I am going to call retention and attempt to negotiate a good deal for an upgrade. On my primary set I want to move up to an HR20 HD-DVR. My second set is HD and I want to upgrade to the most current HD receiver that will get HD locals and all the upcoming new HD channels (not...