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I am having problems with both options, watch now and record. Sometimes it will record, other times it will appear to record, and when I go to play, I get the message: PPV content not available or something similar. I have had numerous phone calls and a service call, to no avail. I was told by...

So I came home the other day, and the wife is talking to DTV about a remote issue. Told her to ask about an upgrade to the Genie (been with them 4+yrs.) Rep said not a problem, so I said make sure it is going to be a HR44. Rep said they could not guarantee what model would be received? Is...

Oh, I forgot the best part. One of the CSR's told my wife..."Dish has better technology than us." She better hope that call wasn't recorded.

Thank you......I wish you were the one answering the phones at D. It took my wife 5 hours and 7 phone calls to get that answer. And this was escalated all the way to the "Presidents's office"...(whatever that is). The original statment I pasted above is straight from D's website. She and I...

With DIRECTV's Whole-Home DVR service, you and your family can watch two recorded shows at the same time on separate TVs — for example, your kids can watch one show on the TV in their room and you can watch another in the living room. If you happen to have a second HD DVR, you can watch up to...

Skyviewmark, I am having the same issue. Mine is hooked up to a Rotel 1066 processor via optical cable.

I wouldn't mind having one of those club dish numbers as well.....thanks in advance!:hatsoff:

TTT , Anyone got suggestions?

I ordered Dish thru At&t a couple of days ago, along with their Elite speed internet. I am currently with Charter(cringe). Anyway, the young lady I spoke to on the phone was very professional and took my order. I told her I had 5 tvs. I had her read my order back to me before we hung up...

I agree! I kept wondering WTF was going on with the picture???

BUMP for answers to the above post. :)

"The package includes a Scientific Atlanta Explorer 160GB 2-tuner 8000HD." Yeah, I went with Charter after leaving E. It is a good deal, though I also am not thrilled with the PQ on the lower tier channels. Just an FYI, call back and tell them you want the SA 8300 HD PVR. The 8000 is...

Quote: Originally Posted by silversurfer01973 Why do we as consumers settle for something that is less than what we expected? Even worse than that according to some of you we should be happy with a mediocre install...This is what is wrong with customer service in this country. The customer is...

I have Charter in Fort Worth, TX. When the installer came out and put in the Scientific Atlanta 8000 HD DVR, he said it could be hooked up to the DVI output to my Pioneer Elite Pro 630 HDTV. I didn't have a DVI cable at the time, just the component cables, so I went out and bought one. Well...

at least you got a reply...... "Apparently if you're a good enough customer, they'll respond in some manner." Only if you're lucky!!!!! After five phone calls and five different answers, trying to get a simple move and upgrade question answered (supervisors included) my wife asked to be...

Bump,,,,,cause I would be interested in this answer too.

We will be moving into a new home in about a month. My question is, the house is "cable ready wired", with outlets installed on the walls in each room. Does this mean the Dish installer can use this existing wiring? I understand that if I get the 522 it will require two runs of wire, but for...

forgot the best part................ The rep that called back also told me that the 921 would be "fully upgradeable, since it had plug in modules"............. LOL!!!!!!!!!!!!! :shocked

If "E" is truly monitoring this forum (which I will be surprised if they do), let me start by saying that as a business owner myself, if I treated a customer as you have, I would soon be kissing my business goodbye! My story, and I will attempt to keep it as short as possible, is as follows: I...

Thanks guys! I really appreciate your help.....nice to know there is someplace to go and get correct info. Looks like another call to Dish and never ending hold!

I appreciate the response, however, being the novice that I am, which is the best way to go? When you say I need 2 lines connected to the 921, would one of these lines be the one that is currently connected to the 501? Where would I connect the other line on the SW64? There is no more room...

I have been a Dish network subscriber since 97. I now want to move up to the 921, since I've had my HDTV for a year now. I currently have the Dish 500 with 4 receivers. One PVR501 and 3 basic receivers. I have a SW64 switch. I called Dish about their $549.00 offer on the 921, and they...