Search results for query: *

Hello everyone, I hope that I have rejoined the group. Even though I am moving to streaming (4k devices). I will download and test new software. My TV and streaming devices are 4k The TV up converts the DTV satellite equipment video close to 4k. I also have high speed internet which helps...

Hello hahler2, Go to Settings and check your System Info for your satellite setup. It will provide you your dish type, switch type, etc. if it has reverse band/international and SWM Multiswitch DIRECTV 16 Channel Single Wire Multiswitch (SWM16) from Solid Signal or SWM LNB DIRECTV Digital...

Hello Dishfan82 and satgirl51, The one thing that I would add is to check each DVR. Using the remote press Menu > Settings and Help > Settings > Whole-Home > Status which will provide information as to the Whole-Home DVR: either Authorized or not Authorized plus the Networked DVRs with Sharing...

Hello papalittle, The suggestions made by others are quite reasonable in attempting to fix your problem. I am curious as to the batteries in the remotes and the model numbers of the remotes you are using. There is an H25 but not an HR25. Could it be an HR24 instead? If it is an HR24 you...

Hello Gregavi, You have presented the problem clearly but some additional information would help in getting it resolved. What is the firmware on the HR34-700? What is the client model number? There is the C31 and the C41. How is it hooked up such as wireless or hard wired? If it is...

Hello whitewolf8214, It looks as if the Genies are also available for new CE's this weekend. :cool: :happyd2:

Hello jappleboy, I have an HR34 and have had 2 programs that have frozen video but the audio continues. On one of the programs I had also recorded it on my HR24 which did not have any issues in either video or audio. The two programs occurred on Tuesday the 21st. Tuesday 05/21/2013 The Voice...

Hello dbrock0031, Welcome to Satellite Guys.:welcome You should have a clear line of sight looking towards Texas (SW). The Directv satellites are from 99 degrees to 119 degrees but the most important are at 99 (High Definition), 101 (Standard Definition) and 103 (High Definition) degrees...

Hello Iceberg, As of this moment (36 responses) there is a rather quirky distribution to the days that the most locals are recorded. No one responded in the affirmative for Friday or Saturday. I would think that viewing of locals would go up during the weekend. The results should be...

Hello andrewj0781, When the Genie is first installed it takes a few days for it to accomplish many of the background functions and settle in for long term usage. My rule of thumb is to wait a week after a new piece of hardware has been installed to see if there are problems. After a week I...

Hello Scott Greczkowski, The dedicated tuner for the guide is an interesting change. Does this tuner count toward the 8 tuner limit on a leg of a swm16 or toward the 8 tuner limit on a single cable swm type dish? Wouldn't it have been better if that capability had been incorporated into the...

Hello everyone, I was on the other satellite site DBSTalk.com and they have an HR44-700 first look on the home page. It actually has "5" tuners. Give it a look/see. The HR-44 could have more than the crrent 2 manufacturers producing this model. I was eagerly anticipating an eight tuner...

Hello shaktastic, Assuming that you still have the problem I am suggesting that you power down all of your hardware. First power up your power inserter (PI). Next power up your cinema connection kit (CCK). Power up one of the HD's. After it works power up the other HD, then one of the SD's...

Hello mcf57, The Genie (HR34) has 5 active tuners. With whole home you can use the C31 to watch programs in other rooms. The number of C31's you can have is unlimited but the number of C31's that can be used are limited to 3 at any given time. The C31's are like the Joey's due to the fact...

Hello tradeumors, I would humbly suggest posting your question on the Dish forum as your chance of getting an answer is much greater on the Dish forum. :confused:

Hello TG2, It sounds like you have never done the measure once cut twice method. I on the other hand have done that on more than one occasion. :rolleyes: ;)

Hello RandallA, It looks like your HR24-100 is not running the national software but other software. Did you ever hear Grocho Marx say "One morning I shot an elephant in my pajamas. How he got in my pajamas I'll never know". The same seems to apply to the software as it seems to have gotten...

Hello oohboy, Have you tried to redo the satellite setup. It might not have changed in your satellite setup.when you switched to SWM. You go to your remote and press menu. Then go to settings. Go to satellite. Then Repeat Satellite Setup. This should work. If you are unsure check your...

Hello ashley24, Satellite 110 has no programming that DirecTV currently uses but 119 is an active satellite and has programming on it. I have never aligned a Slimline dish but the technique is called dithering. If you actually installed a Swimline that has only one large eye then it is a...

Hello JonBlack, I will try to answer some of your questions. Genie # 1 & 3 The 5 tuners are totally independent so the next available tuner is doing whatever you request it to do such as watching a program or recording a program. # 2 You can have any number of C31's but the Genie will only...

Hello Joseph Giorgianni, There are a couple of ways to go. One is to try "CSR Roulette". You can try to get a customer service representative who will try to get you some discount or if that doesn't work Another path is getting the HR 34 (Genie) which could be discounted and only extend...

Hello glen4cindy, What happens if you remove you android phone as an external device from the system? After you do that you should restart all of your devices and see if the problem still exists. Anything external to the DirecTV system could potentially cause problems.

Hello scherer, Your slimline dish will have only one output into your house. The Power Inserter (PI) will connect to the dish to provide power (Power to SWM). The other output from the Power Inserter will go to your H25-500 HD receiver (Signal to IRD). There are 3 commonly used splitters...

Hello JerseyMatt, The main difference between standard compression fittings and "3GHz certified" fittings besides the price is that the "3GHz certified" fittings is that the manufacturer tests the "3GHz certified" fittings and the process of testing every batch is the reason for the additional...

Hello kattheaunt, Your description sounds like a hard drive problem. One thing to try is to reboot the HR22 and when running receiver check press the select button to bring up tests including the hard drive. Try short test first for the hard drive as the long test is just that pretty long. A...