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Point your remote at the box and hold mute and enter simultaneously first. This will put your remote in RF mode. After that, go into the remote control programming menu for your tv and follow the instructions. If it can't automagically program, it'll have you select your make. Then chose "I...

Just to throw this into the mix, I get beta access to a lot of stuff, but they are exercising a very tight level of control on the HS17. Internally, only manager and above can get an HS17 unit, and even then, it's a mess of paperwork, requiring regular written reports on functionality. I've been...

Waaaay back when the HR-54 went into its second round of beta testing, I was a lowly broadcast technician at DTV that got forwarded an email to sign up. A few months prior, I had worked as an installer, and they hadn't yet deactivated me. So I signed up for the beta, the unit arrives (it is only...

Never mind, I found the issue. The installer wired the splitter up wrong, and it worked by some miracle up until I put the 44 on the network. I noticed something was up when I was working my way through the system and I got a shock while I was touching the splitter and the wiring cabinet...

Hi everybody! I'm having a strange-ish issue with my HR44. I'm lucky enough to be on a dual-genie setup, but I've been living in apartments for the last few years, so I haven't been able to hook both up. With my most recent installation, though, I had a DSWM-21 installed, and just didn't have...

If you have H25s, then you have SWM.... should be a cake walk, as long as your cabling is in decent shape.

Umm... yeah, definitely look at those things. Do you have an AIM Meter or equivalent that will let you look at your power and signal strength? You could also be slightly out of alignment, so probably a good idea to dither just to be on the safe side.

Ahh, you're right! Massive apologies.

Only the 54 has built-in power, but it's only 21V. The HR-44 still needs a Power Inserter regardless.

Since you mentioned amplifiers, in conjunction with 99, you should know that 99 is usually the first to go when the signal is TOO STRONG. Check to make sure you're under -20db or so (I'm told there's a 'sweet spot' for most IRDs between -25 and -35, SD boxes - that aren't applicable anymore -...

That might be a good option. I've got an appointment to talk to them tomorrow. I'd still like to see if there is a way that they can license themselves and self-manage. There's a small possibility I'll be looking at a job with them in the future with their parent corp. as CTO or something to...

Hi All! My wife works at a facility that has an MDU set-up that is just... well, bad. I've been there a couple of times, and nothing is really up to standard. I'm not an installer anymore (and don't want to return to that lifestyle), but I was talking with their building manager, and he said...

No, but if you get it work, make sure you post your results (including power measurements). I'd like to see how it turns out.

So, after being transferred out of Home Services (yay!) and relocating to Denver, I've found that it is ridiculously difficult to get an installation at my new apartment. On one hand, I've got my apartment manager that is telling me that they have no problem with me throwing a dish up on my...

You can definitely use Premier/ADH if you're moved, however you need to "move back" before using either protection plan because your physical address is essential. I've received more than one check through my protection plan, and I'd really hate to have to make that phone call that it "went to...

I'ma bet corroded ccs inside a connector for this one... Only other time I've seen that combination of errors with those signal readings was when an unapproved splitter was put in-line.

You will have to find and purchase compatible IR extenders or IR/RF adapters to do what you want, and there's plenty of different kinds and ones out there, but there's no integrated way to extend the RF capabilities of an IRD at this time. Or, just had this idea. Connect them to the internet...

I believe they do. The wireless capabilities aren't impressive enough to raise the cost of the box significantly, so I believe that they will probably make it to the production units. I see wireless as the future of products for ease of installation/customer satisfaction (I say that. The first...

I don't yet have 4k capabilities. I'm using an HR24 and a wireless client (C41, nothing special) in conjunction with the 54. I haven't tested the 54's internal WVB yet (yes, mine has one), but I can confirm that there is one physically present in my unit (again, first thing I did was rip the...

IF (very big IF) the IRD doesn't support it natively, it will still require it to deliver the streams to compatible clients, which will then process the streams and output 4K. Until someone says otherwise, though, I'm going to go on believing that the 54 will also support 4k at the reciever.

I don't think that DIRECTV is botching 4k, seeing as none of the providers even offer it yet. And having already ripped the top off of my 54, I'm quite hopeful of the capabilities of the hardware. Plus, don't forget that the units in circulation are beta spec, for what I'd assume is going to be...

I don't.

There are a few reasons for this, some of which I cannot mention (speculative). However, the main two logical reasons that I've always been provided is: Cost of equipment and customer satisfaction. Genies are expensive and not everyone wants one, therefore it only makes sense that you can get...

Ill be out of office for a while and wont have email... I didnt even know one was coming til i found it on my doorstep. Oh well.

I'm on the line with the Access Card team right now, seems like it may not be registered in their database yet.