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Escalation did not work for me. Supposedly, the issue is fixed beginning next month's charges but will not give me $10 credit for this month's overcharge. Rep is submitting a new escalation to a supervisor for a one time $10 credit. She said is was unlikely since I signed up for autopay after...

I just switched on line to paperless billing. Here is to hoping that this credit makes it through.

I was going to switch to paperless billing and heard that you get a $20 rebate from Directv. There is no where on the website I see this mentioned. Is this still going on and, if so, how do you do it?

I will let the "escalation" run its course. If they don't resolve it, they can jus put a permanent $10 monthly discount. I will be a little upset since my order confirm said free hd access for life.

My first bill was definitely $10 over what it should have been. 7/04/2010 Payment - CCard ($67.13) $0.00 07/04/2010 First Bill $0.00 $0.00 0 7/03/2010 XXXXXXXX5933 STARZ and SHOWTIME - 3MoFreeSTZSHOQ1 ($24.00) ($1.92) 07/03/2010 $24Mos1-12Q1Q2 ($24.00) $0.00 07/03/2010...

I also have this issue. My service was installed on 7/3. I went to directv.com to look at my account today. There were two $10 hd access charges and one $10 credit listed as HD disconnect. I called a rep and he said he was entering an escalation in because he was not sure what was happening. My...

We lucked out when connecting the tv tuner #2 on our dish 722 receiver. When the initial install was done, the installer ran one coax cable along the wall in our apartment to connect the dish to the dual tuner receiver. The installer then ran another coax from the tv 2 output from the receiver...

My contract is nearing an end for Dish and I am excited about watching some NFL Sunday Ticket games this fall. I live in an apartment and currently have a 722 with the tv 2 coax running through the existing cable tv outlet to my sd tv in the bedroom. We love using the UHF remote for changing...

I am having to move and will not be able to use my dish (no place for dish). I am about 9 months into the 24 month contract. Dish will charge me the $10 per month left on contract, but I have another dilemma. I used a local retailer and I seem to remeber him saying if I terminate to early that...

I was looking through my records and I found some interesting things. It looks like the local retailer contracted the install out to a local install contractor. I called the retailer and he has never called back. I then called the contractor that left his busines card. he has never called back...

I went and had another "productive" talk with the manager. Now they are saying that dish violated the rules of the community as the FCC does allow them to restrict the dish overhanging from my exclusive space that includes an imaginary line. I am going to take the EA dish down and try to mount...

I ordered dish from a local retailer. He sends out the installer to install a 722 dvr and a eastern arc solution for my apartment. Since my balcony barely had a view for 61.5 because of my balcony angle and the roof overhang, he had to put the dish on a 10 foot pole and strap to the corner of my...

I am going to take the plunge and switch from cable to dish. I am looking into a local retailer to install my dish. I have heard that a local retailer may make you sign a contract because of charge backs. Does anyone know how long the chargeback period is? Also, is Dish Family the minimum...