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Maybe like 3 of the people that work for the Sales center in San Antonio actually have voom, but we do get to watch voom on a daily basis. The voom people were nice enough to provide us with 4 high def tv's for the sales center and hook us up with voom. So if you ever call in an a sales rep says...

Im just going by what we are "required" to tell customers when we are activating their equipment. While this is not always true, it has happened in the past and I know because I have taken calls from them...

The thing with the phone line is this, sometimes and I mean SOMETIMES it can cause issues when it comes to activating the equipment also some things like the program guide is downloaded over the phone line between 2am and 5am if the reciever is turned off, yea weird I know but this is the...

Although what was said about the call center in San Antonio is about 90-95% true, things are changing. For instance we now have in house voom trainers, these are NOT west trainers, they are MRA's who have been working on voom for a very long time. The reason we are doing our own inhouse...