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  1. 31cold

    Leaving Dish - Can I Watch Recordings?

    If you disconnect the coax from the receiver and don't reconnect it, then cancel, the receiver won't know it's deactivated and you can still watch the recordings until you have to send it back Sent from my LG-H932 using the SatelliteGuys app!
  2. 31cold

    Roof replacement and Dish

    I've seen so many roofers put the dish back in the exact same holes which have already lost their integrity and we've had to replace the entire amount Sent from my LG-H932 using the SatelliteGuys app!
  3. 31cold

    Had my dish moved, then the tech hauls in a Polk soundbar.

    I remember getting things done also. Used to walk with some extra things like step bits, etc. If I could conceive a way to get it done, it got done. Sent from my LG-H932 using the SatelliteGuys app!
  4. 31cold

    DISH TV or DISH Network?

    As techs we used to call it "Do It Some How"
  5. 31cold

    Need DIRT HELP Denied Hopper 3 upgrade because of Italian Channels

    2 dish solution if you are ok with that. Drop the Italian, do the upgrade, have the tech install the 2nd dish, activate, add back the Italian channels. NOTE: requires the dish pro version on international lnb. Sent from my LG-D851 using the SatelliteGuys app!
  6. 31cold

    Keeping Dish receiver on in commercial setting

    Is the receiver operating with a G4 smart card and does the software version start with an X. X was an indication that the receiver had a commercial software version which was typically required to prevent sleep or rebooting. Sent from my LG-D851 using the SatelliteGuys app!
  7. 31cold

    Thinking about moving from Directv to Dish

    Sounds like you would benefit most with 2 Hopper 3s, one for the house and one for the RV. Sent from my LG-D851 using the SatelliteGuys app!
  8. 31cold

    Dish net?

    And the data caps Sent from my LG-D851 using the SatelliteGuys app!
  9. 31cold

    Two Hopper 3's allowed on one account?

    That's not to say that some customers don't already have 2 Hopper 3s on one account, because they do. I've been on some service calls where that was exactly the case, however it required 2 dishes. Sent from my LG-D851 using the SatelliteGuys app!
  10. 31cold

    HIC to relocate WJ Access Point?

    That's exactly it.
  11. 31cold

    Upgrade original Hopper to new UI issues

    Wait till 2 Hopper users notice they can't watch primetime recording on the other box.
  12. 31cold

    Joey 4K PIP and Netflix

    Sorry, but it is possible. I've gone to customers that have 2 Hopper 3 receivers and multiple Joeys. It currently will require 2 dishes, but it is doable.
  13. 31cold

    Dish BT Headphones

    The old ones were swipe only, the newer version had the addition of a rocker volume switch. I rarely sold the old ones because I had problems with the swipe. Those sport team ones are probably the swipe only.
  14. 31cold

    Newbie with questions

    Thanks, just acknowledging that planning is important before implementation.
  15. 31cold

    Newbie with questions

    True to a degree, as an installer however, I have a responsibility to ensure a functioning system before I leave and we have options as to how and where the WAP is positioned. Failing that, I would need to discuss the limitations and possibly switch to wired.
  16. 31cold

    Newbie with questions

    Signal strenght for wireless joey should be a min 30 to 40 range. Your install is only 30 days old, contact DISH and have them come and fix the installation, there is no excuse for a poor install.
  17. 31cold

    Bad experience today for Hopper 3 install..

    While its upsetting to you that things didn't work out the way you wanted, as techs we don't get to make the call that we can't come out for your appointment. We do not keep track of every nuance and variable of every customers setup and I think its a poor notion that we would. Not being present...
  18. 31cold

    Bad experience today for Hopper 3 install..

    I think what you might be missing is that if the local office decides not to call the day, in other words, they don't think it's too bad that it will prevent us from getting to the appointment then we have no choice as technicians. We are required to go to your appointment, once on site, then we...
  19. 31cold

    Temp housing and moving

    You talking about the thick black rubber square made from old recycled rubber? I can't remember the name but its a red tag item at Dish (no longer used)
  20. 31cold

    Horrible streaming speed

    I have Grande also and noticed a few days ago that the Dish streaming sucked like you mentioned. Switched over to Netflix, also thru the HWS and no issues. By the way CSR is an idiot, as a tech there is nothing I can do to resolve the issue you and I am having.
  21. 31cold

    Balcony mounting options

    Rules, rules, rules. Unapproved mount, but stuff still gets done, depends on the installer. Also not the type of parts we are likely to have.
  22. 31cold

    Balcony mounting options

    Do you know what black gas pipe is? There is a silver version. You could mount a shoe/bracket to ceiling, thread the silver pipe on, attach a dish mast with U bolts then a dish.