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Decided to play DirecTV's little game again this year and called saying I wanted to cancel until I got a retention rep. I'm 1 year into my 2 year contact. In my conversation with her, I told her I didn't really need the Sunday Ticket Max, but after looking she said she could offer a better...

I really don't understand DirecTv's method for giving out freebies and credits. I had the service beginning in 2002-July 2010. Never was late on a payment. Last July, through a promo with Best Buy, there were offering all kinds of discounts for new customers on the service, plus up to $350...

Called today, said cancel twice to get to retention. Told the very friendly CSR I wanted to know the ETF fee as we were looking to switch to cable for rebates and the Red Zone Channel. Also told her that I'm getting my roof replaced in October and I don't want to hassle with having to get the...

I'm not too familiar with all the equipment. I know that there is only one line coming from the dish to a switch the installer put outside the house. Not sure what type of dish that would be. My other HR24 is working fine. The one that is having the problems has some sort of a box behind it...

I have an HR24 that has been having issues. Every couple days, it seems to get this picture glitch that happens every few seconds. The glitch only lasts a fraction of a second, but it is quite annoying. I have found that doing a reset (I press the red button by the access card) on the...

I'm sure returning/exchanging would screw up the gift card, so I'll just keep the TV. My only real gripe is the sound, but I have an older 5.1 stereo I will hook up to it. Overall, I'm just thrilled this is all paying out. Turned out to be a very good deal. Got my $50 gift card today.

I had new service installed on July 28th. From what I have read about MRV, I wish I would have gone that route. My install included 3 TV - 2 HDTVs with HD DVR - Model HR24. One standard TV with standard receiver (no DVR). The installer had told me that if I ever wanted to go with MRV, I...

Not sure if you have found an answer by now, but from what I have seen, it is 2 years until you would be considered a new customer again. I was a Directv customer, but we signed up using my wife's info (SSN/phone). Once install was scheduled, I called and cancelled my account to be effective...

My $300 BB Gift Card showed up this morning as approved. The $50 Gift card was approved a couple weeks ago, so hopefully will be receiving that very soon. Unfortunately, I'm not thrilled with the TV I bought from BB. I'm still within the 30 day return period. Wonder if they would still ship...

Thanks for all this info. Are the gift cards coming in the mail or via FedEx Home Service? If by FedEx, do you have to sign for it? I'm going to be out of town a couple weeks, probably right around the time my gift cards should arrive. Am worried FedEx will just leave it on the porch for the...

Had our system installed last Wednesday. I should be getting a $50 Best Buy gift card. When I go to check the rebates online it isn't showing up. I called the rebate phone number today and the very nice rep stated it hasn't yet been sent to them by DirecTV. Does anyone know how long it should...

I do have a printout of my receipt from the bestbuy.directv.com website right after I placed my order. Hopefully, if it doesn't show in their system, I can email the receipt to them and they can correct it. I need to figure out if I'm going to be able to get the $300 gift card. If not, I...

So, I decided to take advantage of the recent Directv Best Buy Promo offering a $50 Best Buy Gift Card for signing up for Directv through Best Buy, and a $300 gift card with purchase of a HDTV over $499. I ordered service through bestbuy.directv.com on 7/18 and set up installation on 7/21. I...