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Thanks Jimbo. I have bought all of my HT gear on-line, so I have no problem with that. But for some reason, this un-nerves me, however I think it is the high fees involved if it is late that is causing that.

I know, it seems it should have been FedEx and I was expecting a FedEx label and directins. That is why I had her read the label and look at the tracking # to make sure it was one she could take. She said yes and the direction I received clearly stated to contact USPS....I didn't have anything...

I received my new receiver on Saturday. I have the protection plan and the old one was not operating properly. The directions within the box stated the following: So, on Saturday, I got the new receiver, packed up the old one and then waited for the Postal letter carrier to arrive with my...

Thanks chargerrich....I do want one, I am just not sure if i would get a $199 improvement over the HR20-700 since is it working fine....although going black would be nice since all my gear for my home theater is black except for this one piece of equipment. I actually wrapped a thin, black...

Wow, I thought this was just me....I have had the same thing with my HR20-700...but it only started happening in the last 6 months or so....

Well guys, when I called about a new receiver, I think I screwed up. I told them I wanted a new receiver because the current one is now very slow when changing channels (it is slow at times, but it is not something I can't deal with.) So they said they can send me a free one to replace the...

Thank you! I will check back after my findings. With all the negative stuff people post in forums like this, I would like to report something positive if I can..... ...and thanks again msmith!!

This is what I was thinking.....being that I am not in my current contract any longer (it expired one year ago) I could try for this in order for them to retain my business. I assume dealing with retention is the best way to go when checking into this? By the way, I am a huge LOTR fan...

Thanks Msmith, as you are a big help. I will look further into the thread for the HR-24's....and how reliable are they in receiving the old DVR? I would hate to find out that they are saying they never received it and then I am left high and dry. Do you know of any situations where members...

Thanks again. Is there a particular HR24 model I should ask for? Also, any particular sponsor you can recommend? One other thing, but how dependable is DirecTv in sending you out a box to ship back to them the old leased receiver and then actually receiving the old DVR? I have always been...

Thanks for the quick response msmith. I did forget about the lease fee. Is that a fee they are willing to spread out for you over 12-24 months (length of contract) or is it a one lump sum fee required to be paid on your next bill?

Hey guys. I have a HR20-700 and been with DirecTv for almost 3 years now. I decided I need a new HD DVR and I want to get what is considered the best one out there. The following are questions in relation to the new DVR: 1) Can you get this particular DVR in black? 2) Is it really hit or...