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You still don't get it! If Directv isn't going to install the correct 5lnb dish to give the customer the PI and 8 extra music channels...then DON'T INCLUDE THEM IN THE PACKAGE SOLD!!! This is the entire issue! Directv is selling a product and then not giving the customer the entire product...

I'm not beating a dead horse here... We're tap dancing around the issue. I'm not BLAMING the techs...I understand 100% that they are going to install what's on the work order. If a 3lnb is on the order then that's what they are bringing and installling. I get it. The blame lies with...

This shouldn't even be an issue if.... If directv would simply install the correct dish (5lnb) to get what a customer pays for. If Directv's packages gives you X number of channels then when that tech leaves the customer should receive X number of channels. That's what they are paying...

also... When you said that most techs will install a 3lnb unless a 5lnb is warranted. That's the whole issue. As long a customer is paying for programming, sonic music channels or whatever, that are on that 4th satellite 119...then a 5lnb IS WARRANTED from the beginning. Anything else is...

That's the whole issue... Directv is completely in the wrong here... When they advertise that you get certain programming with a certain package you pay for you should the right equipment needed to receive the ENTIRE programming. I hope the word gets out big time on this issue...because I...

I would complain now... Directv has had this setup for quite some time now...I don't think they are going to fix it anytime soon. You've read the other posts of a guy having to threaten cancellation due to the bait and switch tactic. Luckily, I caught the problem a week after they installed...

Directv still not doing right.... You shouldn't have to upgrade your dish to get what you originally ordered and are paying for. If they are advertising you getting whatever music channels in whatever package you subscribe to you should "in the beginning" get the dish that enables you to get...

Need access to Sat 119 Those missing channels are on a fourth Satellite 119 that your 3lnb dish can't get. This just happened to me as well. The installer came out and installed my system with the 3lnb swm dish and I noticed the same thing. Where were all my music stations. Directv has a...