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Know this is an old post. Do you have the iSite software and have you contacted the NOC over this issue? NOC will be able to guide you through this, more than likely, to pinpoint what is causing the issue. I'm assuming you have a solid green light on your RX side? Is this a fixed site or mobile...

This is actually pretty amazing. Would've never thought of any of this. We've had a lot of TRIA's fail during the winter's here - mainly corrosion, despite dielectric grease on the F-connectors and such. Also, believe the cold effects them - damp conditions, etc. TRIA's mainly fail due to...

Thanks man! Don't know how I missed it...

I was looking through the threads/forums but didn't see anything specific to internet satellite. I install DirecTV and Dish Network, though not very often, because my skills are based primarily in internet sat (Hughes, Wildblue, iDirect, ViaSat, etc) and the company tends to keep me on the...

I'm not saying that it is. The last I heard it was and this was a few months ago. I havent really been updated since then. So the facts are out there - you guys can let it go now. Really.

Uh...depends on what you get and what you're willing to pay for. Hughesnet and Wildblue are both major companies when it comes to offering residential service. Hughesnet just now started offering their new 9000 systems that are running on a KA band - depending on what you're willing to pay for...

Widescreen, it was in beta for awhile even though it was being marketed. This might have changed. I'm going on a "last I heard basis." This was at the beginning of last month. They are offering it and it is being installed but the market isn't fully active last I heard (as far as how many tech's...

Standard installation is on a roof/facia board/wall mount. Anything "on the ground" will have to be put on a pole. This will cost you extra (We usually charge 75 to put in a pole mount). A tri-mount is also an option, but again, this is extra. Also, if the duplex roof is flat, or semi-flat, you...

Too hard to tell what's going on as there really aren't any specifics here. Not a lot of technicians yet are versed on the MRV service. This is brand new, and it's till in it's beta stages - as far as I know, not even customer service is offering support for this service yet. I go to a lot of...

Depends on the installer. I will happily remove a dish upon request, or if it benefits me for the install. Most dishes use the same diameter pole (exluding DirecTV slimeline) so it's easier to remove the dish on the previous install and mount the new dish on the same pole. Most customers are...

DirecTV does offer internet via Satellite called Wildblue. This is a KA Band dish and requires a trained technician to install it. It requires a analog meter and APA to tune it in. Because it is a KA band dish, it must be mounted in a secure location - a trimast will NOT work. A pole will have...