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You can also relocate the access point using the Hopper Internet Connector (HIC). May save you some crawling. Sent from my iPad using SatelliteGuys mobile app

Voice commands will not work without an internet connection. The reason the Comcast remote works without internet connection, is that X! is still connected to their voice server over the cable network coming in to your home Vivek

Are the Moca strengths Good - you can check that in the diagnostics. Diagnostics also has a history section - see if you are getting lots of "Moca" notifications?

I did... Sorry about that. Was iPad auto correct. Sent from my iPad using SatelliteGuys mobile app

Riley- something wrong here. Can you PM me your details so we take a look. Vivek Sent from my iPad using SatelliteGuys mobile app

Or press "select/OK" Sent from my iPad using SatelliteGuys mobile app

Or you can use the Hopper Internet Connector to locate the WJAP closer to the Wireless Joey

It will. Just to be clear, we do not test that config, hence it is not officially supported, but it is just a network connection, so it will function same as wired Joey. Also use Ethernet port on hopper and not wireless to connect to your router

It will work- just make sure you have a good router. Typically we do not like the video to go through consumer router- since that is outside our control, but it will work. Sent from my iPad using SatelliteGuys mobile app

As long as it's on the same account it will work, I have seen some people have issues (asking for re-format), but sending a re-hit to the box fixes it. Sent from my iPad using SatelliteGuys mobile app

Ok - looks like we had a bug that was fixed in the new label If you searched for something, and it was not in the 9 day guide, you would be taken directly to the info screen for that episode. Then when you selected “Record when available” it would only record that one episode. Old timers that...

On H3- seek timers are based on Gracenote ID's and not search strings. This makes it more accurate, and allows for team timers, actor timers etc... Sent from my iPad using SatelliteGuys mobile app

Hi...was the original timer set on the same channel as the 'new' episode was recording? Also some shows have moved channels, and unless it is a seek timer, it will not record on the new channel Vivek Sent from my iPad using SatelliteGuys mobile app

Hi - Vivek from dish here. Can you tell me what system and dish setup you have today? Thanks Sent from my iPad using SatelliteGuys mobile app

To clarify, it is a technical issue to install with a single dish. Will be available once we have the new switch. It can be installed with 2 dishes, but you cannot share recordings etc... Sent from my iPad using SatelliteGuys mobile app

For 1, set the timer from a listing from kdoc and it will record on that channel only. For 2, have not heard that one before, but try changing tv settings to 'just scan' Sent from my iPad using SatelliteGuys mobile app

It is a technical issue... Sent from my iPad using SatelliteGuys mobile app

Is that happening every day or once every 3 days? Sent from my iPad using SatelliteGuys mobile app

Let me look into it. Can you send me your account information. Thanks Sent from my iPad using SatelliteGuys mobile app

Or unplug and re-plug the hdmi cable Sent from my iPad using SatelliteGuys mobile app

It will not work with "old UI" - needs the carbon UI Vivek

You can setup timers for teams. Search for your fav sport team or college and you will see the option. For e.g. I can record all bronco's games no matter the channel - and it will not record non-sporting events with keyword Broncos

I see that - cannot record because all options say watch on Netflix. Thanks for pointing this - will have it fixed in a future release

When you search James Bond - do you see a selection under movies that says 'James bond movies'. So instead of hitting '0' go to this collection and all the movies are there. If not on dish, you will see the record when available shelf below

It is sticky it for SD channels. So if you set "stretch" for any SD channel, it will remember for all SD channels. If you set a format for a HD channel, it will reset to normal when you tune away from it