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    Voom Billing Cycle Question

    Thanks for the replies. I called VOOM this morning and told them the news. The lady I spoke to did in fact state that I would be due a credit of about 20 some odd dollars due to the pro-rating of the prepaid month. FYI in case this isn't known. She said they only take the receiver and the...
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    Voom Billing Cycle Question

    After many months of enjoying VOOM I have to say goodbye. I had some unexpected bills come up and can't afford the extra monthly cost so I must cancel as much as I hate to. I have read that some say it would be best for me to have my credit card number changed due to the problem VOOM seems to...
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    VOOM fails to issue refund HELP PLEASE!

    Got My Refund Within Two Hours!! I got an email from Wilt and a service rep that my credit card was credited today. This all happened two hours after emailing Wilt.. Now if all their customer service reps were like that they would have the best track record around!! A Voom customer for...
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    VOOM fails to issue refund HELP PLEASE!

    Thanks MarkRubin for your post here. After 14 weeks and two calls, one June 8th and one yesterday, I am still waitng for my refund. I emailed Wilt as well and will let everyone know what happens. I am sure glad we have Wilt around to help out. I think that customer service could sure use some...
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    Let's see your setup

    My Updated Setup I got rid of my six month old Onkyo HTIB setup and went with a whole new setup.. Here are my latest additions.. Onkyo TX-SR601 Receiver Axiom M60's (2) Axiom VP150 Axiom QS8's (3) SVS 20-39 PC Plus sub The SVS worked out great as it fit behind the sectional just...
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    My Switch From Charter Member to Lease Phone Call

    rang.. How did they say they would refund your money?.. I told the rep I wouldn't have minded them just crediting my VOOM account. That would give me almost 8 months of prepaid programming.. Rick
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    My Switch From Charter Member to Lease Phone Call

    No deinstall was ever mentioned.. Just the change of my status in their system was made and am now good to go.. Rick
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    My Switch From Charter Member to Lease Phone Call

    My wife told me that Voom called earlier today to confirm my choice of packages. I called them back after I got home from work. After about a 15 min. wait on hold a CR answered. Told him I wanted to change to the lease program and that I was an original charter member. I told him I wanted Va Va...
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    EncoreHD and PlayboyHD are now showing in the VOOM guide.

    reported over on the AVS forums about 11:15
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    Free Period Extended through April?

    Sean, Do you know it that would also mean that us early adopters have until then to switch to the lease option or would we need to do that by the 31st of this month? After all the talk about the lease I am leaning that way as I only have one receiver. Rick
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    Switch from owning the box to renting it?

    One guy posted over on the avsforums that it had been 30 days and still no refund from VOOM. I don't know though if he had an uninstall done or did a switch to the lease. Rick
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    Some new boxes have firewire??

    Wilt's reply to this question over on the Yahoo groups.. ""News to me, actually. I'll double-check though, about the ports. I know it's not active."" Wilt
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    Some new boxes have firewire??

    Wilt's reply to this question over on the Yahoo groups.. News to me, actually. I'll double-check though, about the ports. I know it's not active. Wilt
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    Some new boxes have firewire??

    My box swap was last week and it only has the original USB port like the old one did. I hope those that state this can up a pic so we can be sure they haven't mistaken it for a USB port.. Rick
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    VOOM Installations

    To help soothe your worry, the activation line is not the same number as the one you would call in case you need support. The installer that came to swap out my old box told me this and he said it sometimes took 30 mins. to even get through to a rep to start the activation. This I took though as...
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    VOOM OTA Mapping Problems? (Channels listed are not as expected)

    Jaydee, Our local ABC station has been broadcasting digitally for a couple years now but they still lack providing the HD signal from ABC. Supposedly and I use that term lightly they are promising by fall of this year they will have everything in place to pass on the HD signal. It's really a...
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    Early subscriber STB replacement

    My installer left my old receiver with me. It had a FedEx paper with it that has the return address info typed on it. It is NOT a prepaid label. I ask him if I was responsible for sending it back and he said he didn't know. What's the story with your swap out? Did you have to send your old...
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    Early subscriber STB replacement

    VOOM Receiver Swapout Done Today I became a Voomer back on Dec. 27th and have only had a couple of lockups with the original receiver that has required a reset since then. My wife called early this morning and said a gentleman left a message for me to call him to schedule a receiver swap. I...
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    HD and local package only?

    As long as you are not in a contract you can do so. There is a $5 surcharge added if you don't have a "base package" though.. I bought my 811 from Sears and paid full price for it since I only wanted Dish's HD package and their CBS-HD feed only and did not want to have to sign a year deal...
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    Best Remote to Use for Voom and my HT???

    I second the Harmony Remote unit SST-659. I bought one last week and in a half hour time I had it operating all my gadgets. Now I can put away a couch full of remotes.. Hitachi 65S700 Onkyo HTS-760 Apex AD-5131 3 Disc DVD Player Panasonic HS2 DVD Recorder JVC 811 Dish Receiver Channel...
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    Voom setup survey(If I may)

    DVI 1080i No Diplexor CM 4228 Service since 12/27/2003
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    Are you still having problems with your VOOM box (OTA Problems)?

    Pointblank, there is a centering feature on the VOOM box. I had to use it to center mine up. Bring up the VOOM guide and press the yellow "Options" button ( I think that's the one as I am at work) Look thru all the choices and you should find the centering selection so you can adjust the...
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    PlAYBOY VOOM 701 starts on March 1st

    The zap2it guide shows PBTV as being "off air" until 7 am on the 1st...
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    Fuzziest On Hitachi With Dish

    Seadoo, I have a JVC 811 I got from Sears connected to my 65S700 by component cables (bought from Pacific Cables as mentioned above) and the picture is flawless. The OTA HD pic is sharp as well along with Dish's CBS-HD feed. I did not try the S-Video or coax connection with it since I knew...
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    Let's see your setup

    This was taken before the VOOM box was installed but it's now located in the bottom of the left hand cabinet.... Before someone's eagle eye notices it I overlaid the screen pic. ;) I did this late one night so I could send a quick pic of the new tv to my daughter in college so I cheated and...