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The HR54 is alive and well. In fact, I have several HR44s still. Unless you’re getting 4K you’re more likely to get the HR44 as there is a small shortage on the HR54s at present. Kind of a mixed batch at the moment, I believe I have 6 HR44, 5 HR54 and 3 like the model posted, the cyclops HR54.

Negative. Access cards are, as they say, “married” to the receivers, no divorce permitted. If you get an eBay receiver you’ll need to order a new access card from the death star. In the case of eBay, and especially with any newer receivers it’s highly recommended to contact DTV with the receiver...

Same as any other major corporation redemption scheme you need to be persistent, follow a redemption process and not wait 7 months. If you can’t get a successful result on directv.com/redeem you’ll likely need to go thru retention.

THIS. Except take in 100 and make them count them.

HR54-500 Sent from my iPhone using Tapatalk

Here’s the back panel. No esata like the new HS17. Otherwise no changes. No difference in tuner count, no native 4K support. IMHO it looks and feels flimsier than other models. I had a supply of the new HR54s for a couple weeks and now back to HR44 refurbs. Sent from my iPhone using Tapatalk

This is the new 54 some shops have received Sent from my iPhone using Tapatalk

Is it a cyclops looking thing? Sent from my iPhone using Tapatalk

Sorry, had to dig to find the model numbers HR54-500 HS17-500 Sent from my iPhone using Tapatalk

There has been a shortage for several months of genies and clients. There is actually some limited ability to install genie 2s in place of a genie on new installs to account for the shortage which may eventually cause a shortage of the genie 2. They recently released 2 new sub-models of the...

Any SWM capable receiver will work with DSWM. Including D12s, just installed two on a RB3 yesterday. The 3D2RB and 3D2 are capable of 21 tuners while the 3D1 has 13. The 21 tuners only applies if there are only HR44 or above in the system. If anything lesser is in the system the overall system...

That’s correct. Check eBay, looks like they run around $20 . The RB isn’t necessary yet but is supposedly for future 4K programming. Sent from my iPhone using Tapatalk

2 options, either a 4 line from dish to a SWM module with the appropriate number of tuners OR a digital SWM LNB. The DSWM LNBs are capable of at least 13 tuners but still over a single coax. There are multiple variations of the DSWM LNB but anything with model number 3D1 or 3D2. The current...

CSR formulated an excuse to get you off the phone. The answer is in the question, a SATELLITE signal is not going to be missing because of a missing internet connection. Just to be sure I understand, you have a receiver DECA in-line behind the HR23 (from “Signal to IRD” on power inserter to...

It’s based on IP address unless the device has GPS. A roku or amazon fire stick will grant home locals access based on the billing address if the IP address matches a set of parameters. If it does not meet the parameters no live locals will be available, only on demand. A tablet or smartphone...

WHILE solid white. Once it turns white THEN hold button down UNTIL it starts blinking.

Add client button is the button on top It will actually attempt the download via internet if you have a wired connection

Ah, yes. That’s not yet available via forced DL

Red button reset. When white light comes on hold down add client button until white light is flashing. Download is in progress when white light is flashing.

I don’t My on demand doesn’t work on my 54 but works fine on my 24 (which is connected via the 54).

Same way you explain anything that is a known issue but CSR created a service call anyway. In this case I’ll bring everything up, show that it works, do the software download, show it doesn’t work anymore, and explain it will be back in 24 hours. I have left my number every time I do a 4k...

That’s a known issue with newly installed 4k systems. It resolves within 24 hours. Has it been 24 hours since install?

You haven’t been doing this job long enough if you haven’t locked on the wrong satellite at least once In Your career

I can’t post the article here but in November 2016 it was announced there is no longer a cancellation fee for any of the protection plans

No cancellation fee anymore