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yes sir, both on the app and the website.

I recently received a replacement Hopper...both the DishAnywhere app, and the DishAnywhere.com site still show the old receiver. I do not see anyway of changing this, deleting the old name, etc. In fact the old Hopper is not even listed in the "My Equipment" section of MyDish. I hit up the...

I had it check for the latest software and it did an update. I tried another on demand, from the guide, told it to watch now, and it froze after about 3 minutes. This time I was able to recover from the freeze, by going to TV Viewing Options, TV Activity, then DVR, and chose another DVR'ed...

So I finally convinced Dish to send me a new Hopper. Guess what, it still does the freezing!!! I replaced the ethernet cord from the dish to my network switch in the room with the hopper. Still freezes at random. That switch goes to another switch, then to the switch that connects to the...

No this is the traditional hopper 3. Did I post in the wrong area? I might call them this weekend. If any of the Dish tech have any "lingo" I can use to convince them, that would be great lol. Short of me say it is all &#^#ed up lol

I guess I will have to escalate or something. I have called about 3-4 times but over the course of a few years. I have not had a lot of time to stay on the phone with them and jump thru hoops... I kind of gave up, but maybe I just need to demand it somehow.

so you are saying, if I called Dish and said I want to BUY a NEW Hopper, then life would go on? Meaning they wont come out and fix or replace as it is leased and they really have not incentive to fix it? but if I just buy one then chances are the new one will perform as designed?

What do you mean about removing the 'plus" ? is that a setting? I am not familiar with that. Thank you in advance :D

So if I do an On Demand recording, or a Watch Later On Demand recording, randomly during playback the movie just freezes, as if you hit pause...then the only thing that works is the guide... you cant watch any other dvd event, nor can you go back to any live channels. If you select something...

Well a good Radio Broadcast Engineer keeps a supply of RG-6 connectors on hand lol. Now that it is dry out, I thought, ok, lets just see what I can do from the ground as the dish is way too high up for me and my ladder is not tall enough lol. I remember Dish came out once before to do exactly...

Well that did no good, it just was a recording saying that their systems are down due to the internal disruption or something to that effect...read in English and Spanish, then hangs you up.

How do you reach the call center? I wanted to try that, but the Dish site is not showing a number for that anymore.

No it is a clear shot but it would not even see the leaves if it thinks there is no switch correct? as well as no Node? Also today is sunny, warm and dry....

Well yesterday, Friday, we had another set of rain storms, and now I am out again, like it was when I first posted screen shots. So I did a few test installations, and got the same results, then I did a third test installation, I think after unplugging the system, and now it says Node N.C. and...

I work as a broadcast engineer for radio stations and a month ago this affected us all nationwide: https://thedesk.net/2023/02/skyview-networks-service-restored-xds-server-cyberattack/

So do you think Dish did something today to restore it all?

I will Bobby!

well that was last night, today it seems fine, all channels working...

I did change it to 21 in one of the pics but it didnt change anything... should have I changed it to 1 instead of 21? Today, everything is fine. Today is sunny...yesterday cloudy, but it has always worked on cloudy days. I do not remember exactly what my signal strength was but changing...

Yes I was afraid to save....Should have I saved it? I didnt want to have to have Dish come out and do some magic or restore something if I did that lol

Just some rain but it was light... about 3 days prior it was fairly heavy, but not Friday. nothing major, fairly typical for Memphis, TN

Those pics were just now after unplugged for 2 mins and removed the RG-6 to the back, then I put that back on...

I can change to any tuner or any satellite transponder and it shows zero signal and zero lock... it was fine Friday night at like 10pm CST, then Saturday morning like 8am nothing....

I have done that... it will do the checking for signal thing, then eventually it just stops with that "this should take no more than 5 minutes". Screen....