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  1. J

    considering switching from Direct to Dish

    That sounds like the usual Labor Union Propaganda against Walmart. My favorable comments about BOTH companies is related to my being a regular customer of BOTH companies for over 15 years. I have never had a case with either company refusing to refund my money on any product I purchased from...
  2. J

    considering switching from Direct to Dish

    I certainly agree with the description of "sleazy." I think that description applies to the business model, marketing schemes, and sales tactics of BOTH of those companies, as it does to the campaign tactics of the vast majority of politicians. Just the OPPOSITE of the models, sales/refund...
  3. J

    Charter Bumps 30 Mbps Customers to 100 Mbps, For Free

    An update to what I posted above about constant streaming failures with Charter (I have Internet service only): The streaming failures continued -- almost every night. I was forced to pay their $90, plus late charges, for those service calls that did not fix the problem. I finally decided to...
  4. J

    considering switching from Direct to Dish

    Nevertheless, it still amounts to a deliberate GOTCHA marketing policy, because Dish KNOWS that most people will not realize what all that hoop-jumping really means: That they will extend the cancel-without-draconian penalties date, with only the slightest change or excuse, and that it will...
  5. J

    considering switching from Direct to Dish

    "12469 complaints closed with BBB in last 3 years..." Thanks much for that link. I spent over a half hour just reading the first page of complaints against Dish, with 2304 more pages to go. It is mind boggling that the same kind of complaints are repeated over and over and over. And, their...
  6. J

    considering switching from Direct to Dish

    I never gave them a right to put a hold on my credit card. I allowed only the one initial $30 charge for the installation fee, and I did that by giving the telephone salesman my card number over the telephone. I never authorized any subsequent charges to any credit card after that and I always...
  7. J

    considering switching from Direct to Dish

    Bottom line is that I was NEVER presented with any written contract to read, much less to agree to. I don't see anything paranoid about not being willing to trust a company any further, when they not only forged a phony signature to a contract I had never seen AND THEN attempted to charge a...
  8. J

    considering switching from Direct to Dish

    I got the info on Christina from the return address she provided in her emails to me. I told her and the other guy, over and over and over again, that I had never seen their written contract, until long after I began complaining about the amount they were charging (which, they ignored in...
  9. J

    considering switching from Direct to Dish

    I got the info on Christina from the return address she provided in her emails to me.
  10. J

    considering switching from Direct to Dish

    That is very interesting. But, in my case, I have never had any dealings with Direct TV nor with Dish, before I called that salesman on the phone. I believe I got the phone number from advertising circulars that came to our P.O. Mail Box. Here are the names, phone number and email addresses I...
  11. J

    considering switching from Direct to Dish

    When we arrived in Nevada (approx 30 miles from Reno), I called an advertised number for Dish Network. The man that answered said he was located in Arizona and he could start service for my house, with DN. He quoted a special rate that applied for the first year, if I agreed to pay for the...
  12. J

    considering switching from Direct to Dish

    OK, I will relate the entire story. It will take me a bit to put it all together and then to edit, so as to keep it as short as possible, so please bear with me a little longer. Thanks for the responses.
  13. J

    Charter Bumps 30 Mbps Customers to 100 Mbps, For Free

    Thank you for that link. I looked at it and it displayed a lot of numbers, which I do not understand, I presume from Cisco? That is why I have posted my experience with Charter here, precisely because I am a long way from being any kind of expert. I am hoping that I can find some experts here...
  14. J

    considering switching from Direct to Dish

    No, I wouldn't engage in profanities. However, my story does include forging my signature on a contract that I never saw and also an attempt to charge a large sum to my credit card without my authorization (which I regard as attempted credit card fraud), to collect a lot more money than I had...
  15. J

    Charter Bumps 30 Mbps Customers to 100 Mbps, For Free

    Nope, fully password protected. And, always have 5 bars showing on my laptop computer, no matter where in the house I am located. Plenty of WiFi available in all areas of the house. The new and (allegedly) more powerful router made no difference, so took it back to Costco for a refund...
  16. J

    considering switching from Direct to Dish

    I am brand new here, so guessing that tales about how some service providers stoop to illegal and despicable tactics to sell their services, are verboten? My experience was pretty darned negative, but since I cannot find anyone one else having related anything along those lines, I will just...
  17. J

    Charter Bumps 30 Mbps Customers to 100 Mbps, For Free

    My experience with Charter was pretty good, for about 10 months, then we suddenly began have streaming interruption problems. While in the middle of a streaming program, like Murdock Mysteries (Acorn TV). Same problem occurred on Hist Channel & Netflix movies too, so obviously couldn't be...