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It has to do with the encoding changes. See this link for details. https://kingconnect.com/dish-service/ We have one in the low serial numbers that the board went out on and had to purchase a new board. That was before the change and ours is still working. I think we paid a little over 400...

I have a H3, 6 Joeys in the house and 3 Wallys in the RV. Before we had 2 Hoppers and 6 Joeys in the house and 3 211z in the RV. All on the same account. Initial setup took several phone calls and an eventual transfer to the Office of the President to get it done. Believe it or not they...

Ours went back to rebooting the Joeys too.

Ours has been working flawless too since the update.

At night my wife can hear the clicking of the 52 remote and it drives her crazy. I have headphones for the tv. Now i might have to wrap the remote in a towel or change the channel from another room!

Same issue since day one of the H3. Wish they would come up with a fix! We have resorted to using our ROKU too.

All the time. Ours (all 6) seem to do it when they have sat unused for a little while. After the reboot it is fine until it sits again.

We have been having the same thing on all our joeys. All RG6 cable in our house. Happens mostly when using dvr functions or changing the channel after the unit has sat unused for a few hours. Never had this before H3. Has anyone noticed this too?

When they came out to do our install a few years ago, the tech said Dish was working on putting the Baton Rouge DMA only on the EA. Baton Rouge looks like a forest from the air. Hopefully they do not do that, Dish will loose a lot of subs due to no signal. We were able to go EA on the house...

How much smaller is the new remote? We have a 2 year old that likes to collect remotes!!!! Had a few times where the remote was buried at the bottom of a toy box or stuffed way down in the sofa and couldn't hear it with the remote locate function.

I can confirm the HWS will not talk to the H2000 with Carbon, but my H2000 seem to be able to talk to my HWS with Carbon. I can also confirm (at least at our house) after the upgrade on the HWS every Joey in the house paired with the HWS and got the Carbon update. When you pair it back to the...

Is Dish leaving the old hopper for us to transfer the recordings from? I thought I remember reading that there would be a way to make the transfers over your network connection.

RandallW from DIRT, got me all fixed up and they were able to push the order thru over the phone. Install scheduled for Saturday. After calling in and finishing the deal, I did have to purchase the 6th Joey for $50. Either way, nightmare seems to be over.

RandallW, for those of us with a 211 for our RVs can you give us some specifics or an update on what is going on with us not being able to complete our upgrade orders for our home H3?

Will do.

Just tried again, CSR roulette got me a bad CSR this call. No update other than to wait a week, but based on the conversation with this guy up to that point, I am not 100% convinced he knew what he was talking about. Sounds like they are working on it thought, each call seems to get a quicker...

I am in the same boat. 3 211z in the RV 2 hoppers & 5 Joeys in the house. Would love to know. All I got from them was there was some kind of EA issue???? They said they noted my account and I would receive an email when I was able to upgrade.

I decided to play CSR roulette again, got the same answer, something that needs to be worked out with the EA. Good news is that if you call them enough times, they will put you on a list to get emailed when the issue is worked out. We will see if I actually get an email, I am guessing it will...

Please let me know how it goes! I got no special number from Dish, just call back later.

There is no way we can give up our three 211z. When we tailgate, we have the kids watching one in the bedroom a game on outside and usually a different game on the den tv inside. Not to mention when we travel, we end of with the same viewing situation! The whole point of us switching to dish...

Our locals are not on 77. I still think it has something to do with the 211.

I got on the DIRT list a little while ago. Between calling Dish and them, I will eventually get upgraded! It would be so much easier to have 2 separate accounts, but unfortunately I am not made of money!

I wonder if it is something with the 211 and the new equipment working together. Trying to figure out what the common thread is here. Sounds like alot of EA people are setup to go. Next time I play CSR roulette, I will be sure to point out that the 211 receivers, are in the RV and never...

What is your setup?? I wonder if it is because we are an "exception". We have three 211z in our RV, and 2 H2 / 5 Joeys in the house. When we setup our account I was transferred to three diff. depts. b No. We currently have 2 Hopper 2 / 5 wired joeys and three 211Z in the RV. We were not...

Was not willing to give up, so called back. New CSR said he had not heard anything about EA issues, then after a hold came back and said there is in fact an issue. No details, he could give me. I will try again this afternoon, maybe they will have it worked out by then.