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  1. J

    Sales tactics at Directv

    I agree and actually have a case number for at least the promise about refunding the $99 charge for the Genie 2. However when I gave the case number to the supervisor on the phone today she said that it said nothing about the refund. What should I have done differently?
  2. J

    Sales tactics at Directv

    Thanks for the help. I asked the people on the phone to send me documentation, but they didnt. When I finally got the installation I was told that my final bill discounts would not be ready for a week. I will try calling tomorrow and let you know.
  3. J

    Sales tactics at Directv

    Hi Just had my directv installed and while I like the product I need some advice on how to deal with Driectv regarding promises made to me. I had two major problems during the process of switching over to directv. The first was related to the original Sales person, saying that I needed a...
  4. J

    HOPPER 3 UPGRADE WAITING LIST!

    I would like a Hopper 3 upgrade Thank you