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    Genie and C51 client's drop audio

    Has anyone heard if they have made any headway in fixing this issue. Genie and clients. C51 and C41 clients will pixelate and audio will drop out. This has been a Cadie issue for quite sometime know. These service calls are coming in more and more. Customers are starting to get upset that...
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    Genie HR54 For Any New Installation

    Here in NC. All we have been installing is HR-54's. No reverse band LNBs though unless they are getting 4k client's
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    Difference between HR 44-200,500,700?

    No. Not putting in RB LNBs. In fact. I just loaded my van this morning. The only Genie Receiver I was given was HR 54's No one in our office got any 44's only 54's. I don't know why, but if that is all I have. That is what I have to install.
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    Difference between HR 44-200,500,700?

    Not true. I have a van full of HR 54's. No HR 44's at all. All new installs or service swaps and upgrades are now getting HR 54's. I service swapped a HR 34 with a HR 54 today with no problem at all. Tried to update the guy to one the other day, but he didn't want it because it didn't have the...
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    Difference between HR 44-200,500,700?

    I spent 6 hours on a service call this morning because a customer was demanding that he get a replacement HR 44-500 to replace his HR 44-200. All I had was a reconditioned HR 44-700. He did not want that. He said it was used and that he paid for new equipment and that is what he wanted. I...
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    There's 4K 5 LNBs now, correct?

    I carry one on my van.
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    Multiple 4K Clients

    Did a 4 box swap replace job the other day. HR 54 and 3 C61K clients. Problem is. They have 3 4k televisions. But can only watch 1 in 4k at a time. other 4k clients say already turn off other client to view 4k. Anyone else had this happen?
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    SL3DS LNB vs SWM16 Milti switch

    Okay I have a question. For example. You have a Genie, 2- HR-25s and 2- H24's. Instead of using a SWM 16 multi switch. Could you just use a SL3DS LNB since it has 13 tuners built in? Just wondering because that could be a little easier fix for situations like that, than to switch system to a SWM...
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    New Auger System?

    Has anyone seen the new pole auger system for pole mounts? Comes with some kind of foam instead of using concrete.
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    Satellite Signal Meter, Best under $200?

    You are correct on that. I have so many service calls every week, that I have to re tune dish. You can tell when something besides a AIM meter was used. I feel if you are going to contract to install Direct. It should be mandatory to use a AIM meter. Might save a bunch of service calls.
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    HR54 issue with 4K clients

    Leave the clients on. They will take a flash update and will then start working.
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