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  1. G

    Genie and C51 client's drop audio

    Has anyone heard if they have made any headway in fixing this issue. Genie and clients. C51 and C41 clients will pixelate and audio will drop out. This has been a Cadie issue for quite sometime know. These service calls are coming in more and more. Customers are starting to get upset that...
  2. G

    Difference between HR 44-200,500,700?

    I spent 6 hours on a service call this morning because a customer was demanding that he get a replacement HR 44-500 to replace his HR 44-200. All I had was a reconditioned HR 44-700. He did not want that. He said it was used and that he paid for new equipment and that is what he wanted. I...
  3. G

    Multiple 4K Clients

    Did a 4 box swap replace job the other day. HR 54 and 3 C61K clients. Problem is. They have 3 4k televisions. But can only watch 1 in 4k at a time. other 4k clients say already turn off other client to view 4k. Anyone else had this happen?
  4. G

    SL3DS LNB vs SWM16 Milti switch

    Okay I have a question. For example. You have a Genie, 2- HR-25s and 2- H24's. Instead of using a SWM 16 multi switch. Could you just use a SL3DS LNB since it has 13 tuners built in? Just wondering because that could be a little easier fix for situations like that, than to switch system to a SWM...
  5. G

    New Auger System?

    Has anyone seen the new pole auger system for pole mounts? Comes with some kind of foam instead of using concrete.
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