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  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
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    Error about front panel locked...duh, I want it locked!

    So, checked out my issue. I have two screw in L-brackets that hold the box up tight up against the back of the wall behind the tv. Sure enough, the box shifted and it was now pressing on the system button. Which explains why when I unlocked the front panel, the system info screen kept coming...
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    Error about front panel locked...duh, I want it locked!

    Ahhhhh, so your thinking it's actually a button sticking on the front panel. I gotcha. Well the box is mounted behind the tv, so we never even look at it, but it makes sense. Actually, now that you have me thinking about it, I'll have to check at how it's mounted on the wall and see if maybe...
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    Error about front panel locked...duh, I want it locked!

    So I have a 211k receiver, and it seems like random times, sometimes nothing for a hour, sometimes it will pop up every minute or so a few times. It just started recently. I've had the front panel locked, and all the ppv and adult stuff locked since day one. It's starting to get annoying. I...
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    Price/package change = $5 increase of bill w/2 yr guarentee

    Well, about 3 hours later, the rep called me back. I was amazed at that. Just like Tampa said, the flex pack with dvr included the $5 autopay discount, but when I signed up for autopay, I got an additional $5. What's really shady, and isn't Dish's fault, is when I talked to godish.com they...
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    Price/package change = $5 increase of bill w/2 yr guarentee

    Amazingly enough, someone from Dish corporate, some kind of internet response team called me and gave me his contact email and number and said he was going to handle it. He saw where the problem was, he's just not sure why it happened, and said the changes Dish made should have equaled out to...
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    Price/package change = $5 increase of bill w/2 yr guarentee

    So after two month's. Here's what I received from DIRT. "I have not received any responses at this time. So if Dish won't even answer to one if their own people on DIRT, it's obvious why they won't answer me. Makes you really wonder if I stumbled upon something that they want to shove under...
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    How many tailgaters on an account?

    Yup, I think I bought 2 of the 211k receivers for my camper and they were $50 each. Then each one adds $7 a month to your dish account.
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    Price/package change = $5 increase of bill w/2 yr guarentee

    Almost 6 weeks now, and Dirt says that Dish is still working on my account. Anybody taking bets on the outcome? Think they will ever finish "working" on my account?
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    Increased billing

    I spent 2 hours on the phone with dish, they told me they would open a ticket and call me within 48 hours. Never happened. Contacted DIRT, they have been emailing the back office people but also aren't getting a response. It's been a month. Tampa8 suggested asking for some free premium...
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    Increased billing

    Well, don't buy into the whole, "if you sign up for another 24 month contract you can avoid this from happening". I've been fighting for over a month now because mine went up $5 and I was on the 2 year price lock. Nobody seems to care. I guess it's ok to break the contract when it means they...
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    Price/package change = $5 increase of bill w/2 yr guarentee

    I would ask about this, except I can't get anyone to acknowledge that there is a problem. Anyone I talked to on the phone said "oh, yeah, I'l have to submit a ticket and someone will call you about it within 48 hours". I had that twice. Still no phone call. And I can't talk to anyone that has...
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    Price/package change = $5 increase of bill w/2 yr guarentee

    Well, it's been a month. Dirt emailed someone a week ago, I just emailed them again to see if there's any update. According to the terms of my contact, they can't change the package OR the dvr service for 2 years, but you can't get anybody to even acknowledge the problem, let alone abide by...
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    Price/package change = $5 increase of bill w/2 yr guarentee

    I understand that. Except my package was changed. It went from "flex package w/dvr" to "flex package".
  14. T

    Price/package change = $5 increase of bill w/2 yr guarentee

    I was on the phone over an hour one day, and spent another hour a second day going through multiple layers of people. Then being told I would get a call within 48 hours. That was 3 weeks ago.
  15. T

    Dish Hopper man burned down our barn

    Call your insurance company.
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    Price/package change = $5 increase of bill w/2 yr guarentee

    Almost 3 weeks now. Still no word. Guess I'll email DIRT and see whats taking so long. Seems pretty cut and dry to me. I've only been a customer for 6 months. How long does it take to go through 6 invoices to see that something happened? I'm sure they are figuring that I'll eventually just...
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    Price/package change = $5 increase of bill w/2 yr guarentee

    I would have, but the $200 visa gift card made it hard to pass up for getting the same service without the card. Plus, I think godish.com just puts the order in. After I placed the order, all the emails and confirmations and installation emails came right from dish. Besides the order, there...
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    Price/package change = $5 increase of bill w/2 yr guarentee

    DIRT is still working on it. Not sure why it takes over a week to figure out what happened. I went through godish.com when i bought the package, so I can't be the only one.
  19. T

    HDCP?

    Swapping cables didn't fix my issue, but a full reboot did.
  20. T

    HDCP?

    I had the same thing happen with the syfy channel. Of course the wife just said "oh no, it's broken, bummer" and grabbed the remote to watch some kind of chick flick. I actually just replaced my hdmi cables thinking that was the issue. I haven't tried it yet or not, but my cables were...
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    Price/package change = $5 increase of bill w/2 yr guarentee

    No problem. I just figured if I showed you what I was seeing, it may help. DIRT replied and is trying to make sense of it as well. I know it's hard to figure out what someone had, when it doesn't show up as an option now.
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    Price/package change = $5 increase of bill w/2 yr guarentee

    Here's what's on my bill for last year. Total $34.99 for the flex pack and dvr. Then it changed to this. New bill of Flex pack with dvr $39.99
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    Price/package change = $5 increase of bill w/2 yr guarentee

    You are correct, I was a new customer in September, and at the time they had a promotion of the Flex with dvr included for $39.99 then the $5 autopay brought it to $34.99. Then they in 2017 they broke out the dvr service, so now it the price you said of $39.99. So I had a $5 a month increase...
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    Price/package change = $5 increase of bill w/2 yr guarentee

    Yup. Sure did!
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    Price/package change = $5 increase of bill w/2 yr guarentee

    Notwithstanding any terms and conditions of your Promotion Agreement and/or the Residential Customer Agreement to the contrary, because you have agreed to participate in DISH’s 2-Year TV Price Guarantee promotion, DISH will not change, at any time during your Price Guarantee Period (as defined...
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