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  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
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    Updated Dish anywhere today - now immediately crashes

    I have an iPad Pro 12.9 inch. Saw there was an update in the app store and downloaded it. Now when I click on it it crashes immediately. Rebooted iPad, no help. Deleted the Dish app, reinstalled. It asks if it can see my local network, I answered yes. Then asked if I wanted notifications...
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    Dish anywhere - failure to create timer

    Searched the forum but could not find anything about this. I am logged into dish anywhere, viewing the guide for sports. Click on a program at 3pm, click record, this episode only. Getting a message “failure to create timer”. Any advice on how to fix this remotely? thanks in advance
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    Pausing video on Joey3 and restarting causes no sound and it skips

    We have one Joey3 that randomly causes a problem with video and sound. We pause the recording, then hit play. The video starts playing again but with no sound. Then the picture briefly goes blank and sound returns, with video “catching up”. Hopper 3 Hybrid Twin EA.2 is what the info screen...
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    Dish anywhere - receiver connection lost, please try again later

    We’re traveling and having a very frustrating experience with Dish Anywhere. I’m attempting to watch programs from our H3 and have tried it on 2 different ipads. Have tried on wifi and the ipad’s built-in LTE (no wifi). In both cases when trying to watch a recorde program off the H3 we get a...
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    How do I find IP address of Joey3 HW?

    I've searched the forum and can't find an answer to this. I remember in the past I could go into the Joey menus and figure out what the IP address of the Joey HW is. Now for the life of me I can't find it. Can someone please let me know the correct menu access sequence to figure this out...
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    Dish Anywhere down?

    I’m trying to access it from both an iPhone and iPad and it hangs on the initial screen with a spinning gear. My internet appears to be working fine. Hopper 3 working fine. Any ideas?
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    Bug Report - H3 U343 Game Finder App. Not extending timer by 60 minutes anymore

    Over the past couple of days I noticed that when using the Game Finder (GF) app the timer creation function of the app behaves differently on my H3. I can tell something changed because the verbiage that displays after selecting a program to record from GF reads differently than before. Before...
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    H3 & Joey 2 - pausing a current recording caused recording to stop

    We have a timer set up to record Good Morning America. This morning the program had been recording for about 1 hour before we started watching it on a Joey 2. Selected the program in the DVR menu, started watching at the beginning of the program. After watching for a while we paused the...
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    Reset options - Factory vs Master vs Partial Reset

    Hello, I searched for this in the forum and didn't find anything. I'm doing some troubleshooting and don't understand what happens with these different reset options. I'm pretty sure I'm not interested in a factory reset because I don't want to delete all of my recordings. I can back up my...
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    U332 - Netflix "pink screen of death"

    I posted this problem as part of a thread about U332 issues, and it happened again this morning so I thought it would be a good idea to create a dedicated thread. Setup: H3, Software U332, 2016 LG OLED TV, several Joey 2.0 Intermittently when I go into the Apps menu and select Netflix, I get...
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    U331 - can't delete all OTA channels - any thoughts?

    Hello, New H3 install. I have an OTA dongle from when I had the HWS, and I had scanned in and set up the OTA channels on the new H3. For some reason my OTA signal levels on the H3 aren't very good, and I don't have time to figure out why for a few weeks. But the family is very frustrated...
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    Timer edit failed - 1276. Anyone seen this error?

    We just got our H3 installed along with 4 Joey 2.0. I was editing some timers on one of the Joey 2.0 to save the recordings in a folder that I set up yesterday. I went into the DVR menu, then the timers sub-menu. I scrolled to the timer I wanted to update and clicked "update timer". It let...
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    Can a recorded program be moved to a folder?

    Hello, I have a Hopper with Sling with the new UI & use the Dish Anywhere app for ipad to schedule a lot of my timers. From within the app I've not figured out how to set up a timer to record in a specific folder. I'd like to move a recorded program from the "first" level of the dvr menu to an...
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    Joey's SLOWWWW, getting pixelated picture

    Hello, 16 year Dish customer, first post to the forum. I've done a some forum searches and have picked up a few things, but thought I'd ask about my specific problem. We have a 2 hopper with Sling system, Eastern Arc dish (not sure which one), Duo node in the basement, and 3 Joeys. For the...
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