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I am having a terrible time with my scheduled timers being cancelled. They say user cancelled but I am not canceling them. I already know that if the timer color is purple I need to set it for a different time slot. Tonight, the Hopper failed to record 4 programs that I moved to later time...

I am having a strange audio problem today. I have a Hopper and Super Joey and OTA module. When I watch recorded TV or live TV and use the skip function it causes Audio drops every 30-60 seconds. As long as I don't use the skip function there are no audio drops. No hardware/setting changes. I...

Just a heads up, the guide for ESPN is showing the wrong college basketball game. The ACC game is on ESPN2 and the Big 10 game is on ESPN. Not sure is this will continue throughout the day.

Tonight, my wife and I are watching Justified, which I recorded earlier in the night. About 2/3rd's of the way through the program, the Kentucky-Texas A&M basketball game came on. Keep in mind we are still watching the recording of Justified. I pushed the info button and it said we were watching...

I bought a brand new 1tb EHD for my VIP 922. The 922 recognized the drive and formatted it. However, when I try to access the drive it says that the EHD must be authorized. After several reboots, connect, unconnect the EHD I finally called Dish. The CSR told me this is a known bug in the...

I am having a problem with the Harmony One Remote and the VIP 922 DVR. 90% of the time the remote works flawlessly. 10% of the time it doesn't work at all. I mean dead. The remote shows the signal being sent but the 922 does nothing. If I pick up the remote that came with the 922 it works just...