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Unfortunately back to square one. I’m at a loss. Seems that when I switch channels or go to Netflix the DD is lost. Same when I turn everything thing off and back on. Very frustrated. Any additional help or advise would be very appreciated. Thanks again.

Yes, tried that before and received no joy. I just went in again and switched it to off and then rebooted Joey. Magically, I have joy. Hopefully I’m good now. seems as though the VL off + reboot did the trick. Go figure. Thanks.

Dish Support, Thanks for the feedback. If the HDMI Pass through setting you are referring to is the setting in the attached photo, then yes. I tried swapping out HDMI Cables, swapping inputs on my AV Receiver, rebooting hopper and Joey. Swapping this Joey for another. Checking all settings on...

Dish Support, Thanks for the feedback.

Seems as though the HDMI on Joey 2.0 does not support Dolby Digital. When I run it through my Yamaha AV Receiver, all channles are decoded and output as PCM. Numerous calls to Dish CS people all said DD is supported via HDMI. I know it is not supported on my Joeys. Can someone please give me...

The touchpad on my 50.0 remote will not stay lit when trying to access the numbers. When I press the "123" button, the numbers appear on the TV screen, but they do not stay lit on the touchpad as they are supposed to. They light up for a second and then disappear. Any thoughts on a fix short of...

I am unable to save favorite teams in the "Game Finder' App. I have an H3 and 4 Joeys. None of them allow me to save. I can set it up and save just fine, but once the unit is powered down and turned back on they are no longer saved. Anyone else having this issue? Any help would be greatly...

10-4 on that. Does the H3 just have a single OTA tuner?

Just got upgraded to H3 from HWS. I've had OTA for many years. A couple of months before my upgrade, my antenna failed after 15 years of dependable service. I'm considered fringe area as far as receiving OTA. The antenna set-up is more than just a standard install. I'm trying to decide if I want...

10-4. Thanks.

Upgrading tomorrow from my hopper to H3. Couple of questions. Will the H3 recognize my external hard drive currently hooked to my hopper? I'm hoping I won't have to reformat. I have numerous recordings I would like to transfer over. Also, is there anyway to save the settings on my 40.0...

10-4. Thanks All.

Thinking about upgrading from Hopper to H3. Question on the 50.0 remote. Will the "Voice Command" function work with the Joey 2.0? Getting different answers From Dish when I call to inquire. Thanks.

Thanks. I did figure out that they were blocked, and was able to set up a special port forwarding rule in my Netgear settings for my HWS. It seems to work better, but it's still buggy at times. I still don't understand one thing. If the ports are blocked, would the "On Demand" work at all...

I'm working with Dirt Team Member Zach S on some wireless connectivity issues on my HWS. Basically the router is solid and the signal to the HWS is solid. He asked me to make sure ports 80, 443, and 5678 are not blocked. Does anyone know how I would even go about checking this? If they are...

I am by no means an expert on this, but my joeys do not work exactly the way you described. The terminology used could be confusing. Linked and connected are different. The joeys in my system (2 hop/2 joe) can be "linked" to the hopper of my choice. I can choose to link both joeys to the same...

You may want to consider a 2 hopper/2joey set-up even though you only have 3 TV's. It all depends on how may people will actually be tapping into your whole home system. If you have kids or room mates or whatever using those joeys for thier TV's, they will be using up available tuners on that...

How many total TV's will you need service to? If it's more that 2 , you may want to consider a 2 hopper set-up. If you have others using a joey (kids, room-mates ect.) those tuners on the one hopper will get used up quick. Old style TV's can still be hooked up via RCA comosite.

The hopper has 3 tuners (4 if you have an OTA antenna) available at all times to use in any combination of live viewing and or recording. From 8:00PM to 11:00PM on the nights you chose to enable the PTAT that will be cut down to 2 available tuners as the PTAT will be using one of those 3 tuners...

Nice. A couple of questions though using your scenario. PTAT is enabled for ABC on Thursdays only. I have DVR recordings set for various shows on NBC, CBS, and Fox on Thursdays in prime time. Will those shows need/use additional tuners to record? Also, do I have to choose a PTAT day and...

Thanks. Once I'm trying to get to the point where I have confidence that all of my shows set to save will transfer properly, and then cut down the PTAT to 2 days worth of shows. It would just cut down on the clutter in the PTAT screen.

It seems that the default setting for saving a series from the PTAT recordings is for "new and reruns". If I go in to the timers and edit those to "only new" will it still work correctly as far as saving those shows from the PTAT partition? Will it know only to save the new shows to "my recordings"?

My man, Pots & Pans. Thanks.

Does anyone know where I might be able to get a joey stand. Like an idiot, I broke the one I had trying to remove it. The details are too embarrising to explain:) Anyway, Dish said they do not sell them as a seperate item. Any information would be greatly appreciated. Thanks.

I didn't know they had a stand. The installer never mentioned it as an option, and didn't leave them behind.