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cappy29, Seems like we all hear different stuff when we call, go figure.

I got my new DVR on Friday, they shipped me an HR21 instead of the new one. I am cool with it because all my stuff is piano black and I got the piano black HR21. Would have liked the new one but this works for me. I also put a 2tb hard drive in it so I have plenty of space. I have been...

I told the girl I had an HR20-700 & a HR20-100 so I am assuming they are shipping me something newer then that. If I get an HR20 or HR21, I will call them back when I receive it and ask them what's the deal with sending me the same HD Receiver. I will post back once I get it. They aren't...

I called the main DirecTV number, when I got the voice prompt asking for the reason for my call, I said "Cancel Service" and it transferred me to a rep in the retention department I believe. I told them I was disappointed with the offer they where giving new customers and that they offered me a...

Thanks Scott, I will give them a call and see what happens. Just makes me upset on how good the offer is to new people when people that have been loyal and have autopay setup for 6+ years get a free 3 month upgrade to ChoiceExtra.

I have had DirecTV for 6-7 years now. I have the HR20 DVR and I have been wanting to upgrade to the new HD DVR but everytime I call and ask for the upgrade, they want to charge me $100 bucks for it. I understand that the HR20 is still a supported system but I have been a customer for over 6...

bonscott, I figured out how to Auto-Record future broadcasts using a keyword. But how do I remove it? I set it to Auto-Record "Casino" but now it is recording anything with Casino. I can't figure out how to remove it from the Auto-record wishlist, how do I do this?

I was checking my HR20 and right were the hard drive sits, it's really hot. Almost like you can burn your hand or cook an egg on it! I moved my PS2 off of it because I didn't want it to cook. Is anyone else's run this hot?

I think they need to add the wishlist back.

They are installing my new dish and the HR20 today, I will let you know how the upgrade goes. I will probably swap out the hard drives after the tech leaves today. The only thing that sux is I cannot run another coax down to the location where my HR20 will be. I went up in the actic over the...

Sweet! Plug and Play. I just ordered a 500gig drive from newegg.com for my new HR20, Can't believe how easy it is to add a new drive to this HR20. Thanks!

Thanks Jimbos, sorry about the Buckeyes.

So, he says to run the satellite cables to the diplexer but to run a seperate cable from the OTA on the dish directly to the location of your receiver?

I currently have 2 coax going to my Tivo receiver (HR10-250) for the HR20, I will need 3 correct since there is a Off-Air Antenna and 2 Satellite feeds in order to record 2 satellite feeds or I will only be able to record one Satellite feed with two lines correct?

Thanks, I just found that it has a 300gig internal drive. I added a 2nd harddrive to my HR10-250, if I wanted to put in a 500 gig drive in this HR20, do I have to use that software like I did for the HR10-250 to format, etc.? If you want a link to the stuff I used, just let me know.

I just got off the phone with D and they are going to be installing a HR20 for me, since I already have a HR10-250, is there anyway to copy the programs from it over to the new HR20? Also, what size hard drive does the HR20 have?

Thanks, I was wondering how that worked.

I got my HR10-250 installed and they moved my standard Tivo in another room. They didn't have the antenna in stock so I have to call them in a week to see if they have it in. Besides that, I am a happy camper. I think my TV does pretty good in HD, nothing like the new TV's but still better...

They are installing everything on Monday at 1-5pm. I will post a reply on either Monday or Tuesday and let you know how it all went. One thing that is cool is if the antenna works, I can compare what my TV can do with SD and HD. I also have component video on my TV.

Thanks for the input guys. I actually called D back and ordered my free HR10-250. I also ordered the OTA for $49.99, the rep said it is made by Winegard and looks like a boomerang that connects to the dish. Anyways, this is what I got today when I called the Retention department. 1...

Brewer, if I do not get the Off-Air Antenna, I know I wouldn't be able to get the locals in HD but would I still get the locals in SD and be able to record those?

I called Retention and this is what they offered me. She said the HD-DVR wasn't a Tivo one? I thought all the HR10-250 were? Is that correct? Also, if I had D install the new dish, what I still need an OTA? I currently have 4 coax running to my dish and I have a 5x8 multiswitch. 1...

As long as you have the NFL Sunday Ticket you can add the Superfan package for $0.00.

I just was at the Chicago Bears message board and someone posted that if you sign onto your DirecTV.com account and go to program options, you can add the Superfan package for $0.00. I just did it and it seemed to have work, I will have to wait until Sunday to actually try it. Note, I already...

I just ordered the triple LNB 18inch by 20inch dish from ValueElectronics. If you haven't ordered your system yet, I got the dish above for only $19.99 more then the 1 LNB dish.