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Have TimeTrax record the show in two or three chunks. I had the problem with my 3rd generation iPod that you report and it did not happen with the two or three hour files.

I believe they just came back up. If you can get to the support site, then the servers are up. At least that was the case last time this happened.

It would be extremely helpful for antenna placement, if the signal strength meters continuously updated. If the signal at startup is weak, you have no way of knowing when you've found a stronger placement without shutting down TT and restarting. If the TT interface used the same messages and...

You sent out the new radio with no instructions on how to reactivate TimeTrax. The old key is no good and there was no new key in the box.

As long as I am up and running before the 9th I'll be happy. I hope they test the replacements before sending them out. I don't want to go through this again. The person in Sirius Backstage that went through 11 Directive Kenwood connect units freaked me out.

When should I expect the new radio? I assume I can tell Sirius to switch my subscription to the new EIN number.

Thank you. The not knowing and inability to contact anyone directly is as I'm sure you can imagine very frustrating.

Derek Serianni, Please send me a number to call so I can talk to you. I opened a ticket 23133 on the 26th of November and have heard nothing in over two weeks. In this forum I have gotten a few posts from yourself and David, but nothing is resolved. This is too slow a process. I need to know...

David, Earlier in this thread, I mention the ticket number (23133 is the number - no one has responded to me in over a week) that I already have open. I sent in a debug file, but never heard anything back. What else needs to be done to determine that the problem is or is not the radio? One...

I mentioned your name and my log on here in the support ticket. Thanks.

From posts on Sirius Backstage it seems lots of people have had problems with the Kenwood connect one. I saw a post from a couple of days ago where they requested activation 11 times without success, including some sort of backdoor activation that also failed. They got a different radio head and...

I left it on for quite a while. Sirius said it would only take five minutes for the signal to come through. If the signal drops out during the 20 minutes would that prevent activation from happening?

Antenna I will try to get the antenna outside. I can hear channel 184 though and that is all that is supposed to be necessary. Are you saying that the radio won't recognize the activation signal from Sirius if I don't have a consistently very strong signal?

Did the DEBUG file help any? I never heard back.

Signal Strength Ok. I have had Sirius try to activate the radio three times, at least one of those times, the TimeTrax reported signal was 100%. It doesn't seem to matter where I put the antenna. I was told that the Sirius satellites are not stationary, so that I should expect the signal...

Also "Waiting...and waiting...." David, I have had an open ticket 23133 for a bit over two weeks now for this very same problem. I sent in a debug file about a week ago and have not heard anything since. Could you check and see the status of my problem? I would really like to be able to...