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I'm in Richmond VA and get all my local channels via Dish on a Hopper 3. Recently NBC12 started experiencing high levels of pixelation with every scene change or fast motion. Live viewing or DVR makes no difference. None of my other locals or any other satellite channels exhibit this. Signal...

Long time Dish customer, upgraded this week to a Hopper 3 plus one Joey 2 from a 10 year old VIP622. I made the request through Satellite Guys and while the back and forth messaging took over an hour, I was scheduled for the upgrade within 48 hours. No charge for the upgrade, just an increase...

I'm interested in upgrading to a Hopper 3. Thank you.

Same problem every spring, leaves fill in and I loose my 119 feed to my 621 receiver. 110 location and 61.5 location wing dish work fine. I don't mind too much losing the 119 location as it's all std definition but apparently the guide info comes from that location. So now I see only one hour...

For clarification - I wanted HD on the upstairs plasma, TV2 output is standard definition. Only way I knew to get HD on both was to utilize the HDMI for the downstairs and R/G/B output via the 5-coax cable. You are stuck with the same program on both sets if you want HD. I do use the RF...

Success for two HD TV's with a VIP 622 I just moved my 50" plasma into the upstairs bedroom after taking delivery of a new 58" panasonic for the family room. I didn't want to get another leased receiver to feed the upstairs plasma. Both the HDMI and R/G/B outputs are "hot" on TV1 for the...

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My install was 4/22 and I mailed back my 921 the following week. I checked my on-line bill yesterday (5/10) and looked at "recent activity" and the $200 credit is there. I also returned an older receiver that was supposed to get another $25 credit but that has not shown up yet. Both receivers...

Just got off. I have a 4/22 install (I wanted a Saturday), 35 minutes total time on phone including hold. Tech services rep was ready to let me go as soon as they got my credit card #. Had to insist they note on my work order they needed to swap switches (I still have legacy quad) out and...

I'm in! Just got off hold - 20 minutes, not bad. Lou

On tech support hold Called at 8:00 am sharp - on hold 15 minutes so far. Not hung up on ---- yet. Lou

Don't call early Called the 888-825-2569 at 5:30 AM 4/1/06 eastern time to try to upgrade. They said their system was doing its nightly upload and to call back at 8:00 AM. Lou

Advice needed for 622 hardware upgrade I figure I’d ask the experts here to make sure my work order reflects the proper hardware for my 622 upgrade I plan to order April 1. Don't want the installer to make two trips like last time. Current setup in central Virginia Dish 500 pointed at...

I currently have a 921 receiver with a Dish 500 antenna pointed at 100 and 119 degrees. My locals (Richmond VA) are on 129. I have distant networks from New York from many years ago (before individual waivers).. I get HD locals OTA via the 921 with a new rooftop UHF antenna that gives me a...

I have mixed feelings on this whole 921 upgrade. I paid $950 for my 921 because I wanted a HD OTA receiver with DVR capability. Needless to say I loved the 921 when it worked - and hated it when it didn't. I tried the old Dish HP pack for a couple of months but dropped it as the content...