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Actually, not exactly new even after you've left 4-5 years. They cannot allow you to sign up without commitment. If you had dish many years ago and you wanted them again, they insist on 18-months minimum. For true new customer, they will allow you to sign up without commitment and you pay...

How do you make PC Skype to work? Doesn't Skype requires you to have a PC on all the time? Is there a phone adapter only for Skype that connects straight to router/hub without PC being on?

Do they charge extra if you wanted a pole install instead of traditional rooftop mount?

nyvram: I think your package is $42.99 for AT200 + HD not $41.99 isn't it? Is this the same as the DVR advantage deal bundled in?

HUh? Wife cell number?? But, they need a SSN and that's unique and that's how they tag you as an ex-customer and the deal usually not as good as brand new.

nyvram: That's good idea (set install date to Aug 16th)! Is there an option for returning dish customer (more than 3 years) NOT to commit 18-months at all?

Ok.. my error reading into this. Regardless for AngryStamen, for his question (2), I believe he can't opt out for NOT committing. Since he's returning customer, he has to commit 18 months in other to get same deal like new customer.

Wait a minute.. if you are returning customer (even after 6 months), they won't let you go with No Commitment - There is a MANDATORY 18 months commitment to get the free receiver (actually leased). Dish Store says this on their web site. Only new customer 1st time customer can get that deal.

Anyone knows if 'no commitment' applies previous Dish customer or must-be New Customers only? My sister been getting direct flyers from Dish Network asking her to return with up to $270.00 if she sub to Dish HD with the appropriate package BUT there is a 18-month commitment. Also, if you...

I always wonder with all the modern technology in communication systems that Dish has built but how come Dish Network/EchoStar has such a poor communication system within their company?

Say.. how do they troubleshoot if they don't have hands-on experience with dish? Read from script only?

Hmm... how can it be for free? Doesn't the local cable company charge extra for the local HD even though you have SD basic cable? I think you're require to use their HD receiver on their cable feed, correct?

18 months committment OR Credit Card autopay? So, if use credit card autopay, there is no 18 months commitment? Are you sure that one must select at least two premium or DishHD. They seems to advertise that you can have barebone DVR_Advantage with AT200 for pay only $49.95.

Lowest DishDVR Advantage Tier? Say.. for new customer, can one sub to AT100+HD (instead of AT200+HD) and still be part of this DishDVR Advantage to get a free 622 unit?

I think that 39.99 is only for 10 months only for new customer. That is after they have done the mail-in rebate redemption too.

They won't let me do self-install even though I am pretty good with computers and networking and I already got my cable modem connected. After arguing with Charter CSR, they said they still have to do truck roll and pay their staff out to service me. There is no running away from that $49.95...

Have any one try the self-install option for Internet package (for new customer) from Charter? They advertise it for $9.95 instead of $49.95.

I think the 18-months commitment is implied regardless.

Guys. This is confusing.. please clarify if I am wrong. I don't see GW is available in HD. This is just SD for $29.99/month. Unless you guys are saying that you were able to get just the HD pak (Bronze, Silver or Gold) as standalone on top of your GreatWall package? Also, if you...

Kansas City HD better than St.Louis HD?

I think during the first 18-months, the DishMover is free isn' it? All you have to do is bring your receiver with you and they'll take care of the rest.

What happens if the customer refuses to sign the W/O for job completion because they're pissed and ask you to take it all back immediately? How do you overcome that?

Does local retailer get a lot of business? I thought most people just signup through the national retailer (or just call Dish directly)? The local retailer usually lock people in with 18/24 months of service agreements.

What does "new" customer mean? Somebody that has never been with Dish before or currently not a customer? My sister was with dish more than 2 years ago.. wondering if she still qualify as new? Maybe I can send her a Dish Club invite thing to go with this as well.

Sigh. that's too bad. As a side note... is this technically correct?: Regular SD programming is broadcasted at MPEG2 quality. that takes up 1Gb of drive space for every one hour. HD programming is broadcasted in MPEG4 quality. that takes up 10Gb of drive space for every one hour.