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yea, I tried re-booting. I was still out when I went to bed at about 2AM last night. When I turned it on this morning at about 9AM, it was working again. The temperature was about 35F so I think whatever was on the dish/LNB, it melted away. It could also be water expanding as it freezes and...

Did you Lose signal in snow storm? I have lost signal since about 5PM today in heavy snow and it is still out at 8:30PM with signal strength at zero. It happens almost every time in heavy snow with outage lasting all night. I always suspected that the dish/LNA gets covered with snow and ice...

The picture quality is definitely worse on my 65" HDTV, especially when watching moving images. Still images are slightly worse also, just like when a jpeg picture is compressed another 20%.

yea, that's what I think too. If you are close to the towers, then you can pull out the OTA coax in the back of the box and connect any small indoor UHF antenna, even a bow-tie antenna, and see if you can receive any more stations. You can also check to see if the DC power supply that powers...

Subdude You must have a problem on your side since all local channels are working fine here. If you are close to transmitter towers, then you might want to try a small UHF antenna that sits on top of the TV in case there is a problem in your antenna/amplifier/coax. I can get all Boston...

Needham towers up and running again All local stations are ok again. My guess is most of local stations (CH2,4,5,7,44) share the facility and towers in Needham. Does anyone know for sure?

I also lost most of Boston channels at about 1:40AM Saturday. I do get CH7 and CH25. I also get all providence channels but lost CH2, 4, 5, 44, 38. I don't think it is a Voom problem as I do not get these channels on my TV's HD tuner either. It may be a problem of the transmitters in...

I really hope people don't keep requesting service calls for problems that are not caused by Voom. Even if Voom is at fault like the CH 5.11 problem, getting a tech from Install Inc or others is totally useless. We are just wasting Voom's money. I want to see Voom getting close to...

Thank you 731. That confirms that it is not Voom's problem as I have been saying. A real problem that Voom has to address is CH 5.11 (UpdatTV) which keeps un-hiding itself and freezing the STB every single time the box is tuned to that channel. My TV's HD tuner receives this deadly channel...

I still think Voom has nothing to do with the CH7 problem since I am seeing the same problem on my TV's HD tuner. I wasn't getting CH44's for a few weeks but since Saturday, they are coming in perfectly and CH2 is not coming in now, both on VOOM and my TV's HD tuner. I think the stations are...

Hmmmm, so Mitch, can you get CH7 right now on other STB? I have watched CH7 for a year on my Mitsubishi WS65711 HDTV with built-in HD tuner and even that tuner stopped receiving CH7 for several days now. All other Boston stations come in perfectly. That's why I think the problem has nothing...

Channel 7 (WHDHD1) seems to off the air. I can get all Boston stations directly through my HD tuner that's built-in my TV with a small indoor antenna and Ch7 has been absent for a week or so. So it appears that this problem has nothing to do with Voom. I guess I am not the only one with...

Can I use D* or E* dish/LNB to receive VOOM? I am suspecting that my VOOM LNB has degraded and don't want to deal with another incompetent Install Inc tech. If Voom LNB is unique, can I buy one somewhere?

I am in Boston area and there is a non-working OTA channel which causes a lock-up every single time when I flip channels through it. It happens if I stay on this channel more than half second. An obvious work-around was to hide the channel but the problem is this channels re-appears and I...

According to antennaweb.org, channel 44 and channel 2 transmitters are located at 107 degrees. I get perfect ch2 reception all the time. So why do I have such erratic reception with Ch44? Since they are both PBS channels, aren't the transmitters located at the same place?

I live about 30 miles west of Boston. For months, I did get 44.1 through 44.4 with signal strength of high 90's. In last couple of months, they became very unreliable. Some days, I get them perfectly with signal strength around 98. Then on other days, I get nothing. I thought perhaps the...

I live in MA and during last 2 snow storms, I lost satellite signal completely. A few weeks ago, the outage lasted almost 2 days and last night, I lost it for hours. The signal strength is still low, down from 96 to 86. I wonder if there is ice buildup on the antenna. Does this sound typical?

This same problem is discussed in another thread. It started to happen about 3 weeks ago whenever I go through ch 5.11 which is not a broadcasting channel. I thought my STB was defective so I had Install Inc replace it yesterday but it happens on the new STB too. I just hid 5.11 and no more...

I think it is another firmware bug. If I stay on Ch 5.11 for a few seconds and then move up or down, it resets every time. I had an Install Inc tech come out yesterday and he tried another STB with identical problem. I think it is a minor problem since hiding that bogus channel solves the...

I finally got the 24" dish upgrade and I still have rain-fade problem. With the original 18" dish, I used to get signal strength of 96 and accasional drop out during heavy rain. With the new dish, I get exactly the same signal strength of 96 on clear days. Does anyone get higher number?

I have been enjoying Voom for a couple of months. All the HD channels are spectacular but many SD channels such as CNN, ESPN look much worse compared to cable channels. In particular, any deep red area on CNN always have bright sparkles running horizontally. Does anyone see the same problem...

Has anyone figured out how to record local channels on Tivo? During the Tivo setup, if you select "satellite only" as the source, then Tivo will only show channels 100 and up. If you select "satellite and antenna", you get all the local channel programs available in Tivo but Tivo expects to...

Diplexers work fine I had Voom installed 3 days ago with 2 coax cables coming down to my basements, then to a diplexer and a single cable going up to the receiver's diplexer. To find out out how lossy theose diplexers are, I disconnected them and connected the sat cable directly by itself...

I got VOOM! Voom is a screwed up company still but I managed to get it installed. My advice to anyone waiting for installation is keep in touch with the installer. You have to be on top of the scheduling. The install guy was ok and I do get signal strength close to 60. This is before the...