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I just picked up a new remote from TW. It's a new model for me - Synergy V RT-U64CP. It's nice, but I'm having trouble programming it to change the channels on my TV. The channel up-down and individual channel buttons only control the channels on the DVR. On my old remote you could easily change...

I'm having a problem with one TV. Cable is connected directly to it with no box. All channels are fine except Channel 12 (local NBC), which appears to be very weak and fuzzy. All my other TV's are fine, and all channels on this TV are fine except Channel 12. I've checked all cables and...

OMG - TW drives me crazy! I tried to record 2 pay-per-view movies lately, and both were not recorded. The message in the Log is that box was unable to record the show. Called TW, and was told pay-per-view is not recordable "for security reasons"???? Is this true? I've been recording movies for...

Time Warner in NW PA is charging $7.95 for DVR Service for each DVR. Does this sound right? I'm familiar with paying a rental fee for each DVR, but I thought the service charge was only charged once per household.

I have a question on our new digital lineup changes effective 3/4. I see many of the channels that we currently receive on channels 1-70 (such as ESPN, Discovery, USA, etc.) are now listed as being in the over 100 list: http://www.twcguide.com/media/change-flyer-page2.pdf Does this mean that we...

I have the SA8300 HD and I've turned off Parental Controls in Settings. But I keep getting the Parental Block on various channels almost every day. I turn it off from that channel, but then it's back on other channels the next day. How can I permanently turn this off? Can TW do this from their...

For the past week, my digital channels have been getting worse. They are now unwatchable because of freezing and breaking up. TW won't come out for another week. Anything I can check to get this working? I'm using a SA Explorer 3100 box. I've tried turning it off to reset it but it didn't help.