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  1. sierra_bret

    DIRECTV Transponder Map ~ Data 5/8/2024

    Thank you, I'm trying to prepare for customers who failed to prepare for this transition.
  2. sierra_bret

    DIRECTV Transponder Map ~ Data 5/8/2024

    Any idea where the San Fran and Sacramento channels will be removed to? 99, 101, or 103? Thanks.
  3. sierra_bret

    DPH-42 w/ 2 Hopper 3's on two coax cables?

    I am working a new construction job that was not wired correctly in a custom home and here is my situation. Only two coax cables were ran to the exterior of the house and the customer would like like 8 TV's (2 H3's & 6 Joeys) No problem. This would require a D1000.2 and a DHP-42 and three...
  4. sierra_bret

    MPEG2 Western Arc shutoff

    None for myself, however I have many customers who have limited to no LOS for the 129. I would be great to know definitely.
  5. sierra_bret

    MPEG2 Western Arc shutoff

    So am I the only one that skeptical that this transition will happen on time? I want some more black and white from Dish regarding if and when we can stop needed LOS for the 129 sat.
  6. sierra_bret

    Hopper w/ Sling will not take software updates.

    This was for a new connect and a customer upgrade. Looks like Dish released 7.25 software with new bootstrap 1516 replacing bootstrap 1515 and this downloaded after nearly two hours and has worked. Customers are up and running, fingers crossed. Thank for the suggestions.
  7. sierra_bret

    Hopper w/ Sling will not take software updates.

    Yes that would be the correct software for your receiver. Unfortunately the new receivers being deployed with not move past 7.21.
  8. sierra_bret

    Hopper w/ Sling will not take software updates.

    Apparently this is an issues today with Hopper /w Slings failing to take software updates past 7.21. I have had techs stuck on two jobs and the receivers just keep freezing say refreshing and or rebooting. Typically you simple do a front panel power down the the receiver will begin the update...
  9. sierra_bret

    Shuttering and Pixelation

    Exactly, unfortunately it has been occurring far to frequently and my customers are asking me for answers. Dish Corporate has basically ignored my requests for information so I figured I ask everyone here if it occurring elsewhere and to other people.
  10. sierra_bret

    Shuttering and Pixelation

    Thank you for your input, this seems to be mainly on the 129 satellite. I have personal noticed it on the channels in the 200's and customers have complained about this on channels such as Nat Geo and Comedy Central. I wonder if this is a transponder issue on the 129 sat.
  11. sierra_bret

    Shuttering and Pixelation

    As a Dish Retailer for over 20 years I've seen all kinds of issues. Over the past forty five days or so my office systems (Hopper /w Sling and Hopper 3) and a few dozen customers are seeing shuttering and random pixelation on the 129 satellite. Naturally all issues are blamed on installation...