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    Directv current customer care...or lack of?

    We were wanting to upgrade one of our SD receivers to an HD receiver, not an HD DVR. And you're right about the "Free HD for 2 years", that's exactly what I was told...that they are already giving me $10 a month even though that was offered to everyone.
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    Directv current customer care...or lack of?

    Thank you for the thoughtful reply. Perhaps I didn't word it correctly. I'm not in any promo scheme, although they told me I was based on the 24 months of free HD access they provide to all new customers and existing ones by clicking a link on their website. Thinking we might be able to...
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    Directv current customer care...or lack of?

    We've been a Directv subscriber for years and are currently under no commitment. After reading many of the helpful and informative posts on this forum (thank you to all the contributors who provide their knowledge), we thought we'd call Directv regarding all the special offers they have for new...
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    Auto Expanding SD Picture

    I don't know what's going on with our SD channels tonight. We were watching the Caps game and all of a sudden the picture stretches taking part of the picture off the screen. We unplugged the receiver and it didn't make a difference. We checked the TV settings and tried a DVD and it's not the...
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    Center Ice Issues - Anyone Else?

    Thanks for all the feedback. I wish the CSR would have had some idea when I called. It sounds like a few people have had a similar issue. My fingers are crossed for tonight or it's back on the phone again.
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    Center Ice Issues - Anyone Else?

    Tonight we stopped getting NHL Center ICE channels and are receiving the not purchased message even though we have the package. A call to *D* resulted in us being told they're having technical problems and it could be a few days. First Versus, now this! *D* isn't endearing itself to this...
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    FREE Center Ice due to Versus contract Dispute

    First, a big thanks to members in this forum for suggesting a call to DTV. I gave them a call yesterday and told them how disappointed I was about Versus and that as a hockey fan I might have to consider switching providers. A very pleasant CSR gave me Center Ice for free and $10 off our...
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    Versus HD Problems?

    Thanks for the replies. The HD seemed fine for the Blackhawks/Flames game, but throughout the Wings game it looked like was mentioned above...sort of a squeezed HD picture. It definitely looked unusual. We're watching from central PA.
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    Versus HD Problems?

    Just wondering if anyone else if having problems with Versus HD tonight watching the Detroit/Columbus hockey game? The screen has black bars on the sides. Other HD channels seem fine.
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    NHL Center ICE - HD

    OMG...that explains it. I clicked the schedule link and assumed it was the 08-09 schedule since we're getting close. I didn't even notice that it was last year's. Thanks for pointing that out. So there's still hope of an increase in games in HD.
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    NHL Center ICE - HD

    I was just browsing through the NHL Center ICE schedule for October on DirecTV's website and the number of games listed in HD seems minimal, less than half. With all the additions of RSNs in HD, I was hoping for nearly all Center ICE games to be in HD this year. Does anyone know if the HD...
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    Incorrect sports blackouts? Post them here...

    Thanks for the feedback and explanation. Since DirecTV advertises providing you your regional sports network, then they should include those that are home markets per the teams and not put them in another tier. Oh well, that's just me venting :(.
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    Incorrect sports blackouts? Post them here...

    It's 17038. We would get FSP as a second regional network if we subscribed to the sports pack but we don't.
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    program guide all read TBA

    We have an H20 receiver.
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    program guide all read TBA

    Not looking to hijack the thread but we've seen odd things on our progam guide the last 2 days also. The times are way off. For example, instead of showing 7 PM right now it's showing 2 AM.
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    Incorrect sports blackouts? Post them here...

    Penguins games on NHL Network are blacked out for us when they're on FSP even though FSP isn't our regional network and we don't get the sports pack. Phone calls have said it will be corrected and it hasn't. Emails get canned responses. Same pitiful service we left Dish Network for.
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    NHL Network Blackout?

    Thanks for checking that out! We don't subscribe to the sports pack or Premiere, so we don't get FSP which is what was confusing when we saw NHL Network blacked out. It happened earlier in the season and we didn't think much of it but now with it happening again...
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    NHL Network Blackout?

    Our zip is 17038 and in south central PA.
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    NHL Network Blackout?

    This has happened again since we switched from DISH to DirecTV. The NHL Network is showing the Penguins game tonight and it's blacked out for us. Pittsburgh's sports network, FSP, isn't our regional sports network so we don't understand the blackout. This happened once previously since we got...
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    CSR here to help

    Not to sound mean...but if you are a CSR you're either lying or as clueless as everyone we've talked to for over 2 years regarding HD LIL. Dish has told us we would have them within a couple months for over 2 years and they've been available and up on DirecTV.
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    Why is Dish falling behind with HD content?

    Unfortunately, DISH made it easy for us to decide to switch. We've been told for 2 years that we would have locals in HD "within a couple months" and it still hasn't happened. Besides some customer service issues, this is what sealed our decision to switch.
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    DishHD commercial - what a lie

    E* not offering HD locals in our area was one of the biggest reasons we left. It wasn't the deceptive advertising that all companies tend to practice. It was being told numerous times by phone and email that we'd have HD locals with the first delivery date being almost 2 years ago. We still...
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    Dallas Directv Installer - BAD Experience

    We had a bad and sloppy install also. Installer didn't test anything after setup, show us how anything worked, and left trash, cable pieces, and extra holes on the facia of the house. On top of that, we got severe pixelation and errors for a week until another installer came and fixed was he...
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    Buffalo/Washington NHL on VS/Golf channel 9468

    We saw the same issues with the game last night also. The provider we were watching on was DirecTV.
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    VS-HD Picture Quality

    As a new DirecTV subscriber, we're seeing what seems like too much pixelation at times during the game so far.