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I've requested DNS availability. I shouldn't have to do this, as Channel 38 is showing all of the guide, but tells me I'm not subscribed...really upset at this.

Meaning I'm not subscribed to a local channel (WNOL CW affiliate, ch 38) So I called DTV up last night and was told there was a "glitch" in my receiver. Which, being in IT, I don't accept that answer, so I pushed the rep to give me to a manager. I was told to go to the "Channels I get View"...