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  1. J

    Receiver policy

    Of course I'd drop off any and all of their equipment requested of me for a free shipment back to them. What could be easier? The problem is, PRIOR to the Fedex shipping instructions / notice, they had instructed me to THROW OUT ALL OF THEIR EQUIPMENT - they didn't want ANY of it returned...
  2. J

    Receiver policy

    After the above experience, AT&T has now given me a THIRD DirecTiVe (pun intended) on what to do with their receivers. Yesterday I got a letter in the mail similar to the email RandallA posted here. I'm supposed to take only one of my receivers (The HR44) to a UPS store, have them package it...
  3. J

    Receiver policy

    I cancelled my account two weeks ago. I have an HR44 and HR24, installed by and leased from DirecTV. I just got off the phone with them now - they don't want either receiver back. This was after: - Them telling me originally that they were mailing out a postage-paid return label and box - I'd...
  4. J

    Manual recordings and the DirecTV app

    Every time a new version of the android DirecTV app comes out, I download it, run it, watch it lock-up, refuse to recognize my DVR, or refuse to play certain recorded content. I think I've found at least one explanation or workaround to a recurring problem for DVR content playback where the app...
  5. J

    SloMo Bug in HR44 with some channels

    Ok, I just tried doing as you said - hitting the Exit button. I tried it within the 5 second initial window of tuning into the channel, and about 10 seconds after initially changing the channel. In either case, slo-mo is still no-go. So it actually makes things a little worse, as without the...
  6. J

    SloMo Bug in HR44 with some channels

    This problem was driving me nuts trying to define, until I spent some time, varying different conditions until I could repeat it 100% of the time. It seems that there's a bug in the HR44 (or at least mine) with respect to slow motion. As many of you know, slow motion is activated by holding...
  7. J

    How can I rename my DVRs as referenced by DirecTV App?

    I would assume it's in ATT's plan to work towards having all their customers on the one ATT website and once that's done, do away with the DirecTV set of web dialogs. I wonder if new DirecTV customers, with no other pre-existing ATT services, can still create a DirecTV logon that stays directed...
  8. J

    How can I rename my DVRs as referenced by DirecTV App?

    It's difficult to compare the functionality between the DirecTV and ATT domains from just these two screen shots. One would need to have access to both websites, identify all of the functions on each domain on the various web pages and then compare what functions are missing on one or the...
  9. J

    How can I rename my DVRs as referenced by DirecTV App?

    That must be the key - merged accounts. ATT took me through a whole song and dance before I had this problem. I was asked to pick a single UserID to be used from that point forward for both my (newer) DirecTV login and my legacy AT&T landline account login. They then disabled my DirecTV...
  10. J

    How can I rename my DVRs as referenced by DirecTV App?

    Goober22, Thanks for taking the time to post the screen shots. Yes, I think you're right - the fact that I'm being redirected after login to an att.com domain limits my access to only the att web dialogs. I even tried searching for "My Equipment" within the att website once I was logged on...
  11. J

    How can I rename my DVRs as referenced by DirecTV App?

    Hmmm...I wonder what I'm missing that you guys are able to do? I log in to directv.com, it redirects me to att.com. Go to My Account Under Quick Links, go to See My Equipment My receiver model numbers and names appear Under "My equipment and features" At that point, the only clickable link in...
  12. J

    Ordering DirecTV - not for the faint of heart

    SSNs are not required to pull a credit report - it's been this way since the 80's. I worked at TRW (now Experian) for 17 years and supported the software systems which did searches from inquiries, and I can tell you credit history can be retrieved just fine without an SSN. There are some 3rd...
  13. J

    How can I rename my DVRs as referenced by DirecTV App?

    After checking with customer support, it's NOT possible to change the receiver names which appear under "My Equipment" on the website and which are referenced in the DirecTV smartphone app. Yes, one can VIEW the receiver names on the website, but these are read-only. As I mentioned in my...
  14. J

    How can I rename my DVRs as referenced by DirecTV App?

    I have an HR44 and HR24 in my home setup. The installer must have assigned names to these receivers, but the names aren't meaningful to me and I'd like to rename them. I have Whole Home DVR and I'm familiar with the rename function available there (Settings / Whole Home / Name Location). This...
  15. J

    Vacation Suspension leaves DVRs in a mess!

    In reply to this: ...and this Not to appear sarcastic in my reply, but yes, the box does know what my status is. With a DVR, we're talking about a microprocessor-controlled addressable piece of technology and I'm convinced that DirecTV sent a signal to my addressable boxes upon suspending...
  16. J

    Vacation Suspension leaves DVRs in a mess!

    I would expect a VCR from the 80's to behave this way. This is a receiver box which is uniquely addressable from the provider, with a programmable microprocessor. If I can tell it from the other side of the planet to record something, DirecTV can program it to suspend all recording activity...
  17. J

    Vacation Suspension leaves DVRs in a mess!

    I suspended my DirecTV account for 30 days while I was on vacation. When I returned, I found a nasty surprise waiting for me: 1) All of the DVR timers I had set on my HR44 and HR24 DVRs continued to run, recording blank content. And each title wasn't just a null placeholder on the disk...
  18. J

    Channels I (Don't) Get

    The channel / program I recorded was a "Smart Search" result. I'm a relatively new DirecTV customer and not sure of all the sports channels I get in my subscription and promo package. So I figured if "Smart Search" said it was available, it must be accurate! I now know better, but even so...
  19. J

    AM21 + Genie Stutter on Video

    Same problem as when you're "catching up" to the live stream in a recorded program. Dishnet handles this smoothly with a brief pause, followed by a "Live TV" splash label. DirecTV goes into a stuttering mode.
  20. J

    Channels I (Don't) Get

    As a former Dish customer, I miss my four custom favorites lists (My HR44 only supports 2). Even more irritating is the supplied list "Channels I Get", which is inaccurate. It includes channels I don't get. I'm not just talking about pay-per-view, but channels which aren't obvious that they...
  21. J

    Ordering DirecTV - not for the faint of heart

    I'm a couple of months into my new DirecTV subscription, just got my $100 VISA gift card, and everything's running smoothly, but not after much anguish. At the onset, I had decided on a two DVR system for several reasons: - So I'd have a backup recording unit in case one went out. - To be...
  22. J

    4 Rooms, 4 TVs, but only 2 viewers, on the cheap!

    I'm considering moving to DirecTV. There are 4 TVs / viewing rooms in our house, but with just my wife & I in the house, I don't see the need to be able to play different material on 4 TVs simultaneously. In the worst case, she & I would each be in a different room watching a different...
  23. J

    4 Rooms, 4 TVs, but only 2 viewers, on the cheap!

    Thanks for breaking down what the Advanced Receiver Fee includes. It appears that your suggestion might be a good alternative. And with 5 tuners and the ability to watch recorded programming from either room via MRV, could I save monthly fees by getting a tuner-only (non recording) HD tuner...
  24. J

    4 Rooms, 4 TVs, but only 2 viewers, on the cheap!

    Want DirecTV, but not Genie fee nor minis I'm considering switching to DirecTV. Would want a 2 room setup. From what I've read, I'd prefer to have a HD DVR in both rooms with MRV, but the DirecTV website makes that cost prohibitive. The introductory offer gives you a "Free" Genie upgrade from...