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I just got off a company conference call and Directv has decided to slash the number of upgrades till after the stock trade to show a bigger profit so Liberty takes the current offer of DTV stocks. The company I work for says that upgrades can only be 8% of total work orders. What this means...

No if the installer use an adapter he can and should be fired. The 18"/Multisat poles don't have the stablitiy to hold the new HD dish. They have to use a larger dia pole and longer by about two feet. The pole needs 3 1/2 feet or better in the ground (frost level or deeper) and a concrete...

Well I did some more talking with a couple insiders at Apex and a Team Leader at Premier. Seems there not taking this phone line BS from D* very well either and it boils down to this. It sounds like D* CSR's are ignoring techs and activate the PPV function on the receiver even if the tech tells...

You don't, you make sure the pole has 2 1/2 to 3 ft below the ground (or frost line deep) and at most 3 ft above to support the dish correctly as well as at least a 100 LBs of concrete in the hole. D* install guide states 150 LBs. I dig a 3ft x 8in diameter hole and fill it with concrete after...

Want to try again? Call up D* to activate a DVR with no phone line connection and state that directly to the CSR while activating. You'll get a supervisor put on the phone stating either figure out a way to get that DVR hooked up to a phone line or remove it and place a basic receiver in its...

Ouch!!! Glad mines a $1.25 at most. Cable bills tax is almost 10% and all I have is HSI.

Which dish was LOS? Did the installer say, and tell you what was in the way? These guys are right a 5 LNB dish should work just fine in the 3 LNB dishes place providing the 3 LNB dish had at least 10 degrees clear to begin with. FWIW I wouldn't remove the existing dish either, at least not the...

Hmm then why is every other HSP telling there Installers the same thing starting about the same time. Something came down from D* about phonelines. Have to disagree. If they suddenly mandate phone lines to every receiver instead of the main which is what it was originally and are going to start...

If the meter never says found, you have the wrong settings on the dish and are pointing at the wrong satellite. You need to plug the zip code into the setup screen on the receiver and get the correct settings. Then you need to make sure your mast is plumb both ways. Use a torpedo level to level...

Caller ID is a totally separate technology from the technology POT's providers use to track your phone calls. And since most call centers are right on the back bone they have access to the same tracking information and no its not illegal as there not bypassing the Caller ID technology and are...

I have a box of that stuff and honestly have never opened it because here power is normally on one side of the house, phone on another. It would be nice if all services were all in one place but it really very's from house to house where the services enter. Newer houses have power, gas and...

The reason they want the receivers hooked to a phone line is to be able track it. Use the Caller ID to prevent account sharing. To make sure all pay per use events get reported to D*, and last but not least hope you'll get the urge to order a pay per view. Simple as that. The software updates...

Mastec is a HSP (Home Service Provider). DTV contracts regions of DMA's to these companies. Theses HSP's get first crack at any work generated by D* in there respective territories. E* system is slightly different from D*, but is the same basic principle. With D* HSP's pay rate is determined...

Wrong DTV mandated to the HSP's to lie to the customer; the HSP is pushing the installer to lie. Mastec just to it to an extreme and got busted for it. I just went though an annual refresher and it was made very clear that we need to tell the customers what ever to get the phone connected. They...

I've been working for a DTV HSP for awhile now (and for a short while as a contractor back in 2003) and this was the standard from day one, just not strictly enforced. The HSP's are cracking down on installers who don't do this, and it sounds like its coming directly from DTV. In fact the...

I don't think that was MikeD's idea. Think hes talking strategic alliance. Which if this BB comes about, is exactly what it will be. When it comes to DBS these two are in a class by themselves. They're going to have to work together to compete with cable tv period. Even if they can't merge or...

LMAO Its the same way with Cable so why would anyone think its different with Satellite? Charter or Cox start the ball and the others follow like clock work with rate hikes.

Might try Battery Mart if ones close to also. They both can usually build it faster then getting one shipped from Perfect 10 and cheaper.

Little off topic Have radio shack build one its cheaper and last longer if correctly charged the first time around (8-16hrs) and then when it reachs 1-5%.