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Does anyone from DTV customer support monitor these forums? Here is a nightmare install story. If you ever have an install scheduled with a company called DirectSat, ask to have it assigned to someone else. The first tech they sent out said the install would not work because the cable run to...

I was switching from E to D. The D installer shows up here today and it happens to be about an inch of fresh snow on the ground. Before anything he says I have no idea where you are going to get a signal. I tell him the same place my neighbor is, out in the yard where his D dish is and near...

Nope, he specifically said three inch and was going to use an adapter to mount the dish to the pipe. Was not too impressed with the guy anyway since he didn't even know that you could hook an AM21 into the DVR and record OTA. Maybe I should ask for another installer.

I want to make the move from E to D since the pricing seems to be more reasonable in order to get back the channels I want with the deals that D is offering in my area to get business back. I had an installer here yesterday and he wants to move my current pole a few feet in the yard to correct a...

The only way I was ever able to do that was to go into the channel setup and remove those duplicate channels that do not receive the HD signal so the receiver does not try to record ffrom them.

I just hooked up a Terk BMS-58 Multiswitch. Everything with the sat feed is OK except when I get to the Sony HD200 box and use the Terk diplexer to hook the UHF antenna to receive HD channels. When I hook both cables to the diplexer, I get nothing. If I take one off, the other one works. I used...