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What's different from signing up as a new customer through Directv or Costco, or even a local installer ?? Is going through Costco or local installer going to improve my odds ?? If so, I'm all for that.

Tried that even. Got a phone call the same day from a woman that explained to me that I already received my new equipment when I joined 2 years ago and that this was only for new members signing up. I explained that my contract was up and that I was thinking of going over to Dish. She said...

For the new install ?? Not sure. I've read also of people going to Sam's Club, or Costco and setting up someone else in their household as a new customer. Hate to have to play games like this, but it's not as if DirecTv gives you much of a choice.

I'm getting ready to try the new customer approach using my wife's information at this point. I've called numerous times, and each time they're not willing to budge on a new HR34 unless I pay the $299 plus installation. I've already gone on their website, and started the sign up process as my...

Spoke to retention, and all they are willing to do is either sell me the HR34 at full price ($299 plus installation), or give me an HR24 with a signed 2 year agreement.

How did you manage to get this ?? Every time I contact Directv about getting a new HR34, I'm told that it's only available to new customers only, and if I want one I have to pay full price for it. They keep on throwing at me instead a second HD-DVR (HR24) for free with a new 2 year agreement.

I'm in New Hampshire also, and I have locals, but not local HD channels

Thanks for the replies. I thought this was the case, and I said that to the guy at Directv and he assured me that it could (wish these guys knew their stuff) !!

Directv is offering me a 2nd HR24 receiver (rather than getting an HR34). I was under the impression that an HR24 could not be managed from another HR24 (setting up series in the Series manager, or setting up recordings), but the person I spoke with at Directv says that it can - is this true ??

I was very nice, and calm and explained why I needed more tuners due to not having enough to record shows, and that my series manager is filled up. They then tried to offer me another HR24 in exchange for my HD receiver, and I'd need to sign another 2 year agreement. Dish is looking better...

I've tried both the retention and I went to the office of the president. All they want to offer me is $299 with a $10 per month credit for 12 months. Having no luck in getting a good deal here. What's the trick in getting a good deal ??