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High Ilya, thanks for the welcome...i do have and did call and leave a message with the installer that i have been using...just for a little background.i'm in Mobile,Al..and my guy comes from Miss. why i don't know,but the guy is always helpful and i doubt this is his fault.Come to think of it...

I have had the same kind of trouble you speak of...first i got voom and the OTA did not work..so i call and complain and they promptly shedule something,but the day comes and no one...so i call again,this time they shedule me and the guy comes..He explains they had not approved me yet...and that...